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BMW of Macon

Macon, GA

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828 Reviews

4785 Riverside Dr

Macon, GA

31210

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Showing 828 reviews

September 13, 2019

Fast, thorough, nice people.. They were nice enough to take me in quickly even though I missed 2 appointments..Everyone had a good attitude, finished when promised, easy in and out More

by ALLENMAN
Recommend Dealer
Yes
Employees Worked With
Jared Reilly, Elizabeth Rawlins, Kayla Monroe, sheila meadows
Oct 03, 2019 -

BMW of Macon responded

Thank you for the review. We appreciate your business.

September 12, 2019

Purchase of 2020 BMW X4 Jeremiah and Vanessa were amazing to work with. My car buying experience was top notch. I highly recommend working with Jeremiah and Vanessa. Awesome More

by deannagrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah “JJ” Jackson - Sales, Vanessa Stubbs
September 12, 2019

Decent service...slight lack of resolution updatimg They did everything asked in a timely manner..but lack of loaner and lack of detailed resolution hurts the overall rating. Maybe the typical BMW owner More

by BILLY.BOWLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sheila meadows
September 11, 2019

I don’t recommend I went in for an oil changed and came out with a lot iof other issues that I didn’t have before I took the car to BMW and they didn’t change my oil ba More

by APRILCORE7910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mack
Oct 03, 2019 -

BMW of Macon responded

I am sorry for the confusion on your previous visit. I will have Mac reach out to you to resolve.

September 11, 2019

Excellent customer service very friendly and very knowledge My experience at BMW was excellent service the representative was very knowledgeable and friendly and understanding of my issue. I also was ask was th More

by SHERYLFREEMAN51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black, sheila meadows
Oct 04, 2019 -

BMW of Macon responded

Thank you for your review, we do so appreciate your business and look forward to seeing you again when your BMW needs service.

September 11, 2019

Service people exceptionally accommodating friendly and nice Service was excellent; Sheila was very accommodating and friendly, did everything to make the entire experience wonderful. Your car loaner program is More

by DRCABASARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Black
Oct 03, 2019 -

BMW of Macon responded

We strive to always take care of your transportation needs if possible. We offer shuttle service as well.

September 11, 2019

Ultimate driving machine maintenance! I had taken my Z4 to several local “import specialists “ due to a problem with it pulling to the left. Each suggested replacing my tires and performed More

by VICKERS60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black
Oct 03, 2019 -

BMW of Macon responded

We are happy to hear your BMW is driving as designed. We invest a lot in our techs to make sure they understand and know how to perform a repair properly. Thanks for letting us know about your experience. We are thrilled to hear your happy.

September 11, 2019

vanessa and tyler were excellent to deal with Vanessa and tyler were excellent to deal with. most helpful and very professional im from va. and they helped me every step of the way. always got th More

by rudalfs.carpet
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vanessa,and tyler, Vanessa Stubbs, Tyler Hill
September 10, 2019

Services was great I have only been able to get a loaner car but once or twice in 3 years while my car was been serviced Not happy More

by ALICIADANIELS41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sheila meadows
Oct 03, 2019 -

BMW of Macon responded

I am sorry to hear your not happy. When setting apts we try very hard to help people with transportation needs while their car is in for service. We do have a limited number of loaners and if you let us know you need one we try very hard to accommodate your request. We also offer a shuttle service in the area as well.

September 10, 2019

Excellent Great customer service! The service advisor updated me periodically on my car. It was awesome to hear and really appreciated it. I will be taking my M More

by ROBBLAIR00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rawlins, Kayla Monroe, sheila meadows
Oct 03, 2019 -

BMW of Macon responded

Thank you for your review. We appreciate your business.

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