BMW of Macon
Macon, GA
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Fast, thorough, nice people.. They were nice enough to take me in quickly even though I missed 2 appointments..Everyone had a good attitude, finished when promised, easy in and out They were nice enough to take me in quickly even though I missed 2 appointments..Everyone had a good attitude, finished when promised, easy in and out..thanks everyone! More
Purchase of 2020 BMW X4 Jeremiah and Vanessa were amazing to work with. My car buying experience was top notch. I highly recommend working with Jeremiah and Vanessa. Awesome Jeremiah and Vanessa were amazing to work with. My car buying experience was top notch. I highly recommend working with Jeremiah and Vanessa. Awesome Team and Excellent Customer Service! More
Decent service...slight lack of resolution updatimg They did everything asked in a timely manner..but lack of loaner and lack of detailed resolution hurts the overall rating. Maybe the typical BMW owner They did everything asked in a timely manner..but lack of loaner and lack of detailed resolution hurts the overall rating. Maybe the typical BMW owner doesnt want that but I'm a DIY guy and would like to know what I missed. More
I don’t recommend I went in for an oil changed and came out with a lot iof other issues that I didn’t have before I took the car to BMW and they didn’t change my oil ba I went in for an oil changed and came out with a lot iof other issues that I didn’t have before I took the car to BMW and they didn’t change my oil bad business More
Excellent customer service very friendly and very knowledge My experience at BMW was excellent service the representative was very knowledgeable and friendly and understanding of my issue. I also was ask was th My experience at BMW was excellent service the representative was very knowledgeable and friendly and understanding of my issue. I also was ask was their service was satisfied to me if not ,they will comodate us with anything. They let me know how much they appreciate my business. More
Service people exceptionally accommodating friendly and nice Service was excellent; Sheila was very accommodating and friendly, did everything to make the entire experience wonderful. Your car loaner program is Service was excellent; Sheila was very accommodating and friendly, did everything to make the entire experience wonderful. Your car loaner program is fantastic and hope you keep it up! You are all great More
Ultimate driving machine maintenance! I had taken my Z4 to several local “import specialists “ due to a problem with it pulling to the left. Each suggested replacing my tires and performed I had taken my Z4 to several local “import specialists “ due to a problem with it pulling to the left. Each suggested replacing my tires and performed alignment maintenance on it. After new tires and several hundred dollars later, it still pulled hard to the left. Took it to BMW of Macon and they quickly found that the local “experts “ did not perform the alignment correctly! Now my car drives as a Z4 should! Now I have to try to keep my speed close to the posted limit.,, More
vanessa and tyler were excellent to deal with Vanessa and tyler were excellent to deal with. most helpful and very professional im from va. and they helped me every step of the way. always got th Vanessa and tyler were excellent to deal with. most helpful and very professional im from va. and they helped me every step of the way. always got them when I needed them to answer questions. very friendly More
Services was great I have only been able to get a loaner car but once or twice in 3 years while my car was been serviced Not happy I have only been able to get a loaner car but once or twice in 3 years while my car was been serviced Not happy More
Excellent Great customer service! The service advisor updated me periodically on my car. It was awesome to hear and really appreciated it. I will be taking my M Great customer service! The service advisor updated me periodically on my car. It was awesome to hear and really appreciated it. I will be taking my M3 back to this dealership. More