BMW of Loveland

Alice was fantastic to work with - she found exactly what I was looking for and had it brought into their location. A definite 5 star experience. I was looking for and had it brought into their location. A definite 5 star experience. More

Jordan (service manager) went about and beyond to make sure I got on the highway after having my battery replaced at BMW of Loveland. I left the dealership and got to Wellington and needed my battery in sure I got on the highway after having my battery replaced at BMW of Loveland. I left the dealership and got to Wellington and needed my battery in fab replaced, Jordan drove to Wellington to help me get it taken care of and also gave me extra batteries for the future. I was panicking when I called the dealership and he arrived very quickly. BMW is the only place I service my car, outstanding service and customer service. I recommend the dealership to all BMW owners. They truly care about their customers! Thank you Jordan, I appreciate you and your outstanding customer service and care for the customers. More

Excellent service department! Brian went above and beyond reference a warranty issue with BMW that was resolved completely to my satisfaction. Always great care with this service Brian went above and beyond reference a warranty issue with BMW that was resolved completely to my satisfaction. Always great care with this service department and advisor. More

BMW of Loveland gets a five-star rating because of SHELTON SANDERS, Service Manager. He is the most excellent, valuable employee that is the face of this dealership. Even though Loveland is not the ci SHELTON SANDERS, Service Manager. He is the most excellent, valuable employee that is the face of this dealership. Even though Loveland is not the city in which I live, I will continue to use use Loveland as my place of choice. This is because of the excellent service I receive when I go there. Another very important service BMW Of Loveland provides is valet service. I'm quite old, a widow, and, besides knowing nothing about cars, I prefer not to drive out of my city. This is another HUGE reason, in addition to Shelton Sanders, that I will continue to use Loveland. Thank you for taking care of me. More

We had an amazing experience at BMW Loveland. We live two states away and bought a pre owned car site unseen. Alice was patient, attentive, and thorough , and gave us the confidence that we were We live two states away and bought a pre owned car site unseen. Alice was patient, attentive, and thorough , and gave us the confidence that we were getting exactly what we wanted in the condition we wanted. Alice also babysat some extra things we had done and ensured the work was as we expected and timelines were kept. If you want to spoil yourself with the Ultimate Driving Machine, go see Alice at Loveland BMW. She is a doll and will treat you like royalty. More

Good and timely service. Service Advisor Nina Paul was helpful & pleasant, explained things well. Thanks! Service Advisor Nina Paul was helpful & pleasant, explained things well. Thanks! More

As soon as I got there I was welcomed with direction and kindness. They had great information about my vehicle and were honest about repairs. Overall a great experience THANK YOU! kindness. They had great information about my vehicle and were honest about repairs. Overall a great experience THANK YOU! More

BMW of Loveland is professional but also welcoming and helpful. I drive an hour to have my car serviced there. helpful. I drive an hour to have my car serviced there. More

Check in at this location it always slow. If I have an appointment at 7:30 someone should be there to check me in. Not running around out back while I wait 20 minutes. I think I am changing m If I have an appointment at 7:30 someone should be there to check me in. Not running around out back while I wait 20 minutes. I think I am changing my here I get service done. This is the second time this happened. Giving the a verbal review of the issue has not changed the process. More

Matthew was helpful and patient as we went through the buying process. Tech aide Justin also good. buying process. Tech aide Justin also good. More