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BMW of Louisville
Louisville, KY
219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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219 Reviews of BMW of Louisville
January 23, 2019
Standard Service Bryan Bodong is excellent when it comes to keeping me on track with servicing my BMW. I highly recommend working with him and the folks at Sam Swope Bryan Bodong is excellent when it comes to keeping me on track with servicing my BMW. I highly recommend working with him and the folks at Sam Swope BMW. More
by Jennifer
Employees Worked With
Bryan Bodong
January 17, 2019
Super fast service! When I saw that it was time for service for my BMW, I called and was able to get an appointment the next day at a time that was convenient for me. I When I saw that it was time for service for my BMW, I called and was able to get an appointment the next day at a time that was convenient for me. I was greeted as soon as I pulled into the service area. Snacks, soft drinks, water and coffee wrre available. I did not get very far in my book before I was told that my car was ready. That was really fast! More
by cbg
Employees Worked With
Edwin Thomas.
January 12, 2019
Pleasant visit . Communication with the next text-message system is VASTLY improved from even just a couple years previous, where it was impossible to reach a servic . Communication with the next text-message system is VASTLY improved from even just a couple years previous, where it was impossible to reach a service advisor by phone. Pricing is a touch high considering no service loaner was available, but still fair. Good communication, good work performed, and the extended hours for pick up made it very convenient. All around a pleasant visit, and I'd recommend to others, even for older vehicles. More
by JA
Employees Worked With
Todd B.
January 03, 2019
BMW of Louisville Was presented a quote on a specific new car and then told that new car was not available for sale. Also, first quoted a payment using 7.99% interest , Was presented a quote on a specific new car and then told that new car was not available for sale. Also, first quoted a payment using 7.99% interest , even though I have excellent credit. More
by bmwx3
Employees Worked With
Various
January 03, 2019
The buying experience was the best ever 100 percent of my review goes to my salesman. David Peale was awesome. He made it easy to do buisness there. He was knowledgeable on the product an 100 percent of my review goes to my salesman. David Peale was awesome. He made it easy to do buisness there. He was knowledgeable on the product and was very patient with my wife and myself duing the whole process. Will definetly do buisness with him agian and will recomend anyone that is looking to buy a bew or used BMW go to see David. More
by jdenney34
Employees Worked With
David Peale
December 30, 2018
Service for a simple repair As always, the service was exemplary!!! I had to have the loaner car for longer than expected and I was told “not to worry” they would let me know wh As always, the service was exemplary!!! I had to have the loaner car for longer than expected and I was told “not to worry” they would let me know when my car was ready!! Always washed and vacuumed!! Love the service!! Always very professional!! More
by StephanieS
Employees Worked With
Brian Badong
December 28, 2018
First X5 service This was my first service on my X5. Todd got me in and out on time. In addition to the basic oil service he took care of a few minor items including h This was my first service on my X5. Todd got me in and out on time. In addition to the basic oil service he took care of a few minor items including how to properly lock my dealer added trailer hitch. More
by PAF2018X5
Employees Worked With
Todd Bibelhauser
December 21, 2018
Took care of me better experience this time TKS Took care of me just like on the way phone nice.no unexpected bumps or rude people this time.finshed the work 10 minutes early Took care of me just like on the way phone nice.no unexpected bumps or rude people this time.finshed the work 10 minutes early More
by Ahreview
Employees Worked With
Jason Curie
December 20, 2018
Excellent communication and service. These guys are really fast and Shon Kept me well informed! They did a great job on inspecting other potential problems! These guys are really fast and Shon Kept me well informed! They did a great job on inspecting other potential problems! More
by jpm6078
Employees Worked With
Shon
December 20, 2018
Fast and efficent The service team at BMW of Louisville got my car in quickly, made the diagnosis, provided me with a quotation and finally made the necessary repair. The service team at BMW of Louisville got my car in quickly, made the diagnosis, provided me with a quotation and finally made the necessary repair. More
by MacMan4308
Employees Worked With
Samuel Hauser
