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BMW of Lenox
Lenox, MA
34 Reviews
Your BMW dealer near Albany, NY, is both a pre-owned car dealership and a purveyor of brand-new BMW models. Whether you want a sleek and sporty BMW Series 8 or a spacious BMW X7 full-size luxury SUV, our team can help you schedule a test drive and apply for financing or a favorable lease agreement. Our special offers can make it even more affordable to secure a new BMW vehicle.
Once you have your next ride, our BMW parts dealer can help you upgrade it and keep it in great shape. We provide oil changes, brake pad rotations, filter swaps, and more in-depth service work to drivers in Pittsfield, MA. Please contact us to schedule your appointment.
No matter your preferences, there's a BMW vehicle to suit you. We can help you find it so you can upgrade your driving experience. Please visit us in Berkshire County, MA, today to take a luxurious BMW sedan or SUV out for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 34 reviews
January 01, 2026
Matt and the team at BMW of Lenox were a real pleasure to work with on the purchase of my new vehicle. They were extremely courteous and straight forward with the negotiation process. During my time there, I work with on the purchase of my new vehicle. They were extremely courteous and straight forward with the negotiation process. During my time there, I truly felt like an honored guest. Additionally, their new dealership is a work of art and a very comfortable place to shop for a new car. BMW of Lenox will be my first stop when the time comes for a new vehicle in the future. If you are in the market for a new BMW, VW or Audi you should certainly stop by and give them a shot at your business. More
by gregaherrman
December 28, 2025
Just bought a used vehicle from here 1 month ago and had to bring the truck back numerous times for things that they missed when they supposedly “went through it”. There are still problems with the truck th to bring the truck back numerous times for things that they missed when they supposedly “went through it”. There are still problems with the truck that still haven’t gotten fixed. They also were supposed to do a ceramic coat on the truck which never got done. So I paid extra money for absolutely nothing. I would not suggest to go to this dealership. More
by nickgallagher1998
December 19, 2025
BMW of Lenox is a beautiful new facility. Mitchell has always been very attentive and knowledgeable. It is a very professional reliable dealership. Mitchell has always been very attentive and knowledgeable. It is a very professional reliable dealership. More
by marie.thurston
Employees Worked With
Mitchell Guest
December 12, 2025
Great timely service done by professionals. Service advisor Ethan always represents VW well and takes care to see his customers are well taken care of.. Service advisor Ethan always represents VW well and takes care to see his customers are well taken care of.. More
by Tincan880
Employees Worked With
Ethan
December 06, 2025
Travis is by far most knowledgeable and upfront advisor I’ve dealt with in a long while. He kept me informed about my vehicle the whole time McGee Audi had possession. I highly recommend Travis. I’ve dealt with in a long while. He kept me informed about my vehicle the whole time McGee Audi had possession. I highly recommend Travis. More
by Shannonbenoit
Employees Worked With
Travis D.
November 01, 2025
Had a mechanical/electrical problem that disabled our car while hundreds of miles from home. Despite being crazy busy, Mitch understood our situation and somehow was able to get us back on the road within ho while hundreds of miles from home. Despite being crazy busy, Mitch understood our situation and somehow was able to get us back on the road within hours. If he hadn't pulled off this miracle, we would have lost our pre-paid ferry passage and, more importantly, would have missed a critical medical appointment. Thank you MITCH and the crew at Berkshire BMW and VW Service Center!! More
by firehelmetmuseum
Employees Worked With
MITCH (Service Advisor)
October 25, 2025
From scheduling to check in to pick up… top notch service. Couldn’t recommend more. service. Couldn’t recommend more. More
by grahamnyc
September 26, 2025
I’ve been using this dealership for over 30 years and it is outlandish that they have suddenly started to charge a 3.25% fee for using a credit card. Other dealers family members use don’t do this and I’m i is outlandish that they have suddenly started to charge a 3.25% fee for using a credit card. Other dealers family members use don’t do this and I’m incensed at this charge. If it is not ended I’m taking my business elsewhere. More
by Chris Waters
Employees Worked With
Ethan
