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BMW of Lenox
Lenox, MA
38 Reviews
At BMW of Lenox, we’re dedicated to delivering a luxury automotive experience centered around performance, sophistication, and personalized customer care. Proudly serving drivers throughout the Berkshires and beyond, our team offers an exceptional selection of new BMW models, premium pre-owned vehicles, expert BMW service, genuine OEM parts, and tailored financing and lease solutions.
Whether you’re searching for a dynamic sports sedan, a refined luxury SUV, or precision vehicle maintenance from BMW-trained technicians, our goal is to provide a seamless and elevated dealership experience from start to finish. As part of the McGee Automotive Family, we’re committed to building long-term relationships through professionalism, transparency, and an uncompromising commitment to customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 38 reviews
July 07, 2026
It’s spacious, bright, and impressive. The furniture is comfortable and they have coffee,water and snacks for the customers waiting for their car to be finished. The service department was The furniture is comfortable and they have coffee,water and snacks for the customers waiting for their car to be finished. The service department was extremely helpful, friendly, and explained everything they were going to do to my vehicle. More
by gracemaryoconnell
Employees Worked With
June 17, 2026
Parts not available Left car overnight Still not completed next day No car offered Asked for an appraisal and it was not done Could not find keys when picking up my car completed next day No car offered Asked for an appraisal and it was not done Could not find keys when picking up my car More
by Teri340
Employees Worked With
June 13, 2026
Excallant service. The time they took to service my car was great didn’t have to wait all day to get it back. The time they took to service my car was great didn’t have to wait all day to get it back. More
by Babbs
June 02, 2026
Excellent experience at BMW of Lenox. Friendly staff, smooth process, great communication, and outstanding service.” Friendly staff, smooth process, great communication, and outstanding service.” More
by Gmdeblois
February 11, 2026
New location. anxious to please as they work .Scheduled service was done in a seamless manner , coordinated by Travis, Jason and the technician on my 2024 Audic Q anxious to please as they work .Scheduled service was done in a seamless manner , coordinated by Travis, Jason and the technician on my 2024 Audic Q 5 SUV.. More
by Rbholzman
Employees Worked With
Travis, Jason, technician
January 23, 2026
Service department at Audi Of Lenox was efficient and the personnel was professional. They kept me informed about my vehicle and future services that will be needed. personnel was professional. They kept me informed about my vehicle and future services that will be needed. More
by Valued customer
Employees Worked With
Travis and Seth in Audi service
January 23, 2026
Beautiful new facility- comfortable wait. The staff is always friendly. Work was completed as expected and they were able to add a service I needed that day to the oil change! Very convenient The staff is always friendly. Work was completed as expected and they were able to add a service I needed that day to the oil change! Very convenient and very friendly! More
by Danielle
