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BMW of Lenox

Lenox, MA

4.6
34 Reviews
Your BMW dealer near Albany, NY, is both a pre-owned car dealership and a purveyor of brand-new BMW models. Whether you want a sleek and sporty BMW Series 8 or a spacious BMW X7 full-size luxury SUV, our team can help you schedule a test drive and apply for financing or a favorable lease agreement. Our special offers can make it even more affordable to secure a new BMW vehicle. Once you have your next ride, our BMW parts dealer can help you upgrade it and keep it in great shape. We provide oil changes, brake pad rotations, filter swaps, and more in-depth service work to drivers in Pittsfield, MA. Please contact us to schedule your appointment. No matter your preferences, there's a BMW vehicle to suit you. We can help you find it so you can upgrade your driving experience. Please visit us in Berkshire County, MA, today to take a luxurious BMW sedan or SUV out for a test drive.
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374 Pittsfield Rd

Lenox, MA

01240

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Showing 34 reviews

March 27, 2026

Excellent customer service experience in service dept. Ease of scheduling, transparent estimate and clear communication. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 30, 2026 -

BMW of Lenox responded

Bill, we're glad our service team made everything easy and transparent for you at BMW of Lenox. Thanks for choosing us!

March 19, 2026

It was an excellent service. The entire experience was positive. Please keep up the good work. More

by amos Chevalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 19, 2026 -

BMW of Lenox responded

Thank you so much, Amos! We appreciate your business here at BMW of Lenox.

March 13, 2026

Ethan was a pleasure to deal with as was the tech. Timely check in and service. More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 18, 2026 -

BMW of Lenox responded

We are so happy that our BMW of Lenox team delivered an excellent experience. We'll make sure your kudos reach Ethan. Thank you, Bubba!

February 11, 2026

New location. anxious to please as they work .Scheduled service was done in a seamless manner , coordinated by Travis, Jason and the technician on my 2024 Audic Q More

by Rbholzman
Recommend Dealer
Yes
Employees Worked With
Travis, Jason, technician
Feb 11, 2026 -

BMW of Lenox responded

We're glad to hear you had a seamless experience with Travis, Jason, and our team. Thank you for choosing BMW of Lenox!

January 23, 2026

Service department at Audi Of Lenox was efficient and the personnel was professional. They kept me informed about my vehicle and future services that will be needed. More

by Valued customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Seth in Audi service
Jan 27, 2026 -

BMW of Lenox responded

We love to hear that you had such a seamless and professional experience with our team! Thank you for choosing BMW of Lenox and for sharing your feedback. See you next time!

January 23, 2026

Beautiful new facility- comfortable wait. The staff is always friendly. Work was completed as expected and they were able to add a service I needed that day to the oil change! Very convenient More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

BMW of Lenox responded

Danielle, thank you for sharing your kind review of our team at BMW of Lenox! We love to hear you were treated so well by our team, and we hope to see you again!

January 22, 2026

Gorgeous new dealership! Travis was extremely helpful and thorough. So grateful to have Audi of Lenox as my home dealership. More

by Slteigen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in Service
Jan 23, 2026 -

BMW of Lenox responded

Thank you for your kind words about our facility, Travis, and the team! We'll be sure to pass along your appreciation. See you next time at BMW of Lenox!

January 21, 2026

Clean waiting area, and service manager was courteous and considerate to the customer. Good explanation of service that was provided More

by lcerce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 22, 2026 -

BMW of Lenox responded

Thank you for sharing this wonderful feedback! We are delighted that our Service Manager and waiting area made your experience seamless. We look forward to welcoming you back to BMW of Lenox!

January 20, 2026

I was very impressed with the dealership. Travis and his team took great care of me and went above and beyond to make sure that I had everything I needed was updated on time and promptly and More

by Alma the Hellcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Jan 21, 2026 -

BMW of Lenox responded

Alma, we are truly grateful for your business and kind words for Travis and his team! Thank you from all of us at BMW of Lenox!

January 02, 2026

The physical space is very pretty however it is very echoing and noisy. Travis was very professional and very helpful as well as Ethan. There was some confusion about our tire insurance. We therefore ha More

by leslie.katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Ethan
Jan 06, 2026 -

BMW of Lenox responded

Leslie, we're pleased to hear Travis and Ethan were helpful, but we apologize for the confusion about tire insurance and the credit card fee. We'll pass your comments along to the team and if you'd like to discuss anything further, feel free to reach out! Thank you for choosing BMW of Lenox!

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