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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

June 29, 2020

I really appreciate the time and care they dedicate to my car when I get it serviced. Derek makes the process painless and he is extremely knowledgeable and helpful. The loaner vehicles are in great shape an More

by ZU
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 06, 2020 -

BMW of Kansas City South responded

Zu, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2020

I was visiting Kansas City and had a problem with my air conditioner that would have made my trip back to Iowa very uncomfortable. The service department made an exceptional effort to get my car into the s More

by jpmurryjr
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 03, 2020 -

BMW of Kansas City South responded

Jpmurryjr, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels!

June 28, 2020

Helpful and responsive. Paul Tracey is very helpful and the reason I continue to return to south KC BMW for myself service needs and s More

by MLALLENMD1
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Paul Tracy
Jul 03, 2020 -

BMW of Kansas City South responded

Mlallenmd1, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. We'll be sure to pass the message along to Paul. Take care!

June 28, 2020

Great service, communication and follow up. Would certainly take my car here again if given the opportunity. Pleasure to do business with the team at this location. More

by jrjknapp
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 06, 2020 -

BMW of Kansas City South responded

Hi Jrjknapp, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

June 28, 2020

Went to get maintenance done was told needed new engine told them ok... 3 months later still waiting on a follow up after my own More

by Iamwes
Recommend Dealer
No
Employees Worked With
Derek Goodhart
Jul 23, 2020 -

BMW of Kansas City South responded

Iamwes, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our manager, Matt Bayer (816) 501-2761 at your convenience.

June 28, 2020

The dealers response was very cordial and pleasant. I had to reschedule this appointment for a couple of times and they responded promptly . BMW staff were very courteous. More

by GANDHAMNINE
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 06, 2020 -

BMW of Kansas City South responded

Gandhamnine, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. If you have any further questions, please don't hesitate to reach out!

June 28, 2020

I'm a new BMW owner & Clinton always makes sure I am well informed & comfortable about my service issues. I love the detailed videos aswell. More

by SPARKLE.WILSON
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Sparkle.wilson, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2020

I love this dealership. I will definitely buy my next car there for sure. The service is excellent and sales people are really good and the product is the best! More

by HOLLILOUYA
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Hollilouya, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

June 28, 2020

Cannot say enough about the service at Hendrick BMW. Explained the process thoroughly, and made me at ease during the whole transaction. Will definitely shop here again. More

by STUART1WILLIAMS1
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh, Jhoda Edquist, Alexander Rogers, Denis Vukorep
Jul 06, 2020 -

BMW of Kansas City South responded

Stuart1williams1, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

June 28, 2020

Great customer service, he was very helpful and attentive. He reached out to me by email and text. He was very dedicated on keeping my cost down. More

by angels77
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 06, 2020 -

BMW of Kansas City South responded

Angels77, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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