BMW of Kansas City South

customer service their experience suck. I had to bring my car right back the next day after You'll fixed it still not working Correctly my car right back the next day after You'll fixed it still not working Correctly More

Exceptional customer service! I refuse to go to the BMW facility closest to me because of the lack of customer service. Highly recommend this location as well as Derek as my service advisor! He kept in con facility closest to me because of the lack of customer service. Highly recommend this location as well as Derek as my service advisor! He kept in contact with me throughout the entire process and made my entire experience so painless. More

Great service! Paul Tracy is always on it and goes above and beyond! He makes servicing my x5 M a breeze! I would recommend BMW KC just based on the excellent service. Paul should be promoted to management and beyond! He makes servicing my x5 M a breeze! I would recommend BMW KC just based on the excellent service. Paul should be promoted to management 👍 More

Service was prompt and paulie was very kind to me. I liked the sitting area and look forward to coming back and making this my service location. liked the sitting area and look forward to coming back and making this my service location. More

Paul Tracy provides exceptional service to me and my family. We own an X1 and an X5 and we appreciate his advice on the maintenance and service needs for our BMW’s. family. We own an X1 and an X5 and we appreciate his advice on the maintenance and service needs for our BMW’s. More

Car got serviced per sch. No issues. I was not there and therefore can not make a review since I was not there for the service therefore can not make a review since I was not there for the service More

Great service team, especially Clinton Wong, very good sales rep Rodkem Mathews. Have bought two cars there the last two years, a 740i and Z4. sales rep Rodkem Mathews. Have bought two cars there the last two years, a 740i and Z4. More

Quick, Easy, and informative. Great for the Missouri State Inspection. I don't own a BMW, but after getting service at this location, I am definitely considering it. State Inspection. I don't own a BMW, but after getting service at this location, I am definitely considering it. More

Experience with Clinton in service is always A+!! He has always been concerned with my ×5m being repaired properly and will always get the problem fixed even if it is a small annoyance such as foul odor com always been concerned with my ×5m being repaired properly and will always get the problem fixed even if it is a small annoyance such as foul odor coming from air vent system. More

As “always”, great service from Kansas City South BMW. Derek was great - thanks for the fantastic Customer Service. The car was ready when I arrived and as always “clean”. Thanks again, Derek was great - thanks for the fantastic Customer Service. The car was ready when I arrived and as always “clean”. Thanks again, More