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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

June 28, 2020

The EXCEPTIONAL service that I receive from BMW South Kansas is what keeps me coming back as a customer. I appreciate the prompt attention that I receive and the willingness to assist whenever I come in. More

by Her Master's Touch Jewelry
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy, Derek Goodhart
Jul 06, 2020 -

BMW of Kansas City South responded

Her Master'S Touch Jewelry, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 28, 2020

I recently took my car in for service, and it was outstanding. I wouldn’t hesitate to recommend this dealership to anyone needing service on their BMW. See Clinton or Matt...they’re great! More

by KLGOOD11
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Klgood11, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 28, 2020

As everyone should know prices are upscale but when my car is returned it is just like from the factory 95k and runs like new. More

by DR.RGHOGAN
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Dr.rghogan, we are glad we could help! We would love to keep your car running like new! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2020

Always responsive and very helpful. Paul Tracy is very knowledgeable and provides excellent, professional customer support. The work is performed in a timely way and loaner vehicles are available if you More

by WOODRR
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 06, 2020 -

BMW of Kansas City South responded

Woodrr, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2020

Paul Tracy and all of the staff are always wonderful and very attentive to making sure that I understand the needs of my BMW X5 vehicle. In addition, I used BMW roadside assist and I had to wait for three More

by karl.oakman
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jul 03, 2020 -

BMW of Kansas City South responded

Hi Karl.oakman! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 27, 2020

Great experience Denis was wonderful to work with.He did not pressure for the sale rather he approached in a customer friendly manner.He was knowledgeable in answering More

by CDSARAZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Vukorep
June 27, 2020

I brought my 2018 BMW 330 I in for annual maintenance. Derek good heart was my service representative . He was extremely courteous prompt and knowledgeable. . More

by POWELLSTEVEN4
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 03, 2020 -

BMW of Kansas City South responded

Powellsteven4, we are so pleased you enjoyed your visit to BMW of Kansas City South! If you ever need anything else from us, please feel free to give us a call or stop by. We'll be sure to pass the message to Derek. Have an awesome day!

June 22, 2020

The service department at BMW of Kansas City South is a very knowledge and friendly team. We have worked with Paul Teacy and Clinton Wong and both have been very helpful. More

by STEVENHEENEY
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jun 25, 2020 -

BMW of Kansas City South responded

Stevenheeney, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2020

Vehicle Service was good and I appreciated the video. I enjoy being helped by Derek. He’s friendly and connects well with his customers. Thanks More

by ccollier87
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 25, 2020 -

BMW of Kansas City South responded

Ccollier87, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

June 21, 2020

This dealership was very eager to see a car late April but once that was done, it was like pulling teeth to get them to do anything. After three weeks of having issues with them either not listening to t More

by Usedcar
Recommend Dealer
No
Employees Worked With
Alexander Rogers
Jul 23, 2020 -

BMW of Kansas City South responded

Usedcar, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our manager, Matt Bayer (816) 501-2761 at your convenience.

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