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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

June 20, 2020

Kevin Bednard was amazing. First class service from the minute we walked in to the minute we left with new keys in our hands. Thank you! More

by MIRANDA.MEEK
Recommend Dealer
Yes
Employees Worked With
Kevin Bednard
Jul 23, 2020 -

BMW of Kansas City South responded

Miranda.meek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2020

Stuart the sales rep was really nice and went out of his way help. The car was purchased form another dealer and delivery was delayed for a week. Stuart kept me posted. The car was cleaned real well, looks More

by HBACHELANI
Recommend Dealer
Yes
Employees Worked With
Stuart- Samar’s
Jun 25, 2020 -

BMW of Kansas City South responded

Hbachelani, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2020

Dealing with Clinton Wong in service is always very professional and personal! Probably the best service department I have dealt with throughout KANSAS City... thank you More

by HOUSER.SCOTT
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 22, 2020 -

BMW of Kansas City South responded

Houser.scott, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 20, 2020

Derek Goodhart continues to be world class in terms of his customer service....greatly appreciate his responsiveness and dedication. Thanks to him and rest of the Kansas City South team. More

by ALEXANDERPWENDEL
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 22, 2020 -

BMW of Kansas City South responded

Alexanderpwendel, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2020

Was very helpful and kept me updated as to the progress of my service . He worked with the place where I purchased the vehicle to get the repairs paid for More

by Bighamrebecca
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 25, 2020 -

BMW of Kansas City South responded

Bighamrebecca, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

June 18, 2020

The service department did a good job. They greeted me as soon as I entered the garage and called promptly when the car was ready to be picked up. More

by DALE.NIEHUS
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 19, 2020 -

BMW of Kansas City South responded

Dale.niehus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2020

Excellent service. I felt Paul cared. Service was prompt and I was very well taken care of. I will continue to do service with BMW of spurts kc More

by FLYNBA
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jun 19, 2020 -

BMW of Kansas City South responded

Flynba, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. We'll be sure to pass the message along to Paul. Take care!

June 18, 2020

Clinton is a great service advisor. Trustworthy and upfront. I appreciate his honesty. He’s a great ambassador for the BMW of South KC brand. More

by BRYANAHERRMAN
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 19, 2020 -

BMW of Kansas City South responded

Bryanaherrman, we're glad you had such a wonderful experience with us! We'll be sure to pass the message along to Clinton! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2020

Could do better - expected to be done MondayNot late Could do better - expected to be done Monday Not late Tuesday. When I read the report there were three recommended actions that were not explained in More

by GEOJOEW
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 23, 2020 -

BMW of Kansas City South responded

Hi Geojoew, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional. Would you mind giving us a call so that we may discuss it with you further? Please contact our manager, Matt Bayer (816) 501-2761 at your convenience.

June 18, 2020

Always the best service and professionalism all around! Truly a luxury experience! Paul was genuine, direct, kind and efficient! I have and will continue to recommend BMW of KC South! More

by msdenmon
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jun 19, 2020 -

BMW of Kansas City South responded

Msdenmon, we are so happy to read such a great review about BMW of Kansas City South! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We'll be sure to pass the message along to Paul. Have a great day!

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