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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

June 17, 2020

Great job on serving my oil change and filter change. I will come back for more service in the future if the price is right! More

by CIYICAI
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 19, 2020 -

BMW of Kansas City South responded

Ciyicai, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 17, 2020

Mattew Bayer and Paullie Ranker did a fantastic job on my X3 281. It runs so much better and when I get the Allignment it will be even better More

by rginger66215
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paullie Ranker
Jun 19, 2020 -

BMW of Kansas City South responded

Rginger66215, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We do hope we can be of assistance in the future. Take care!

June 17, 2020

Standard oil change appointment. Opted to wait in the lobby. Half an hour in a get a text with a link to a video of a tech giving me a visual inspection of the undercarriage of my car. Loved that! More

by matt@ceule.com
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jun 19, 2020 -

BMW of Kansas City South responded

Matt@ceule.com, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 16, 2020

Paul was excellent during my most recent service experience. He gave me constant updates on the status of my vehicle and answered all of my questions. Paul’s confidence and calm demeanor have made m More

by ZCaldwell
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jun 19, 2020 -

BMW of Kansas City South responded

Hi Zcaldwell, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We'll be sure to pass the message along to Paul. We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2020

Was at your facility for a few hours set in you are waiting area Not one of you employees bother to say hello when I asked about getting an additional key they told me I would have to bring my title in More

by PMH61
Recommend Dealer
No
Employees Worked With
Clinton Wong
Jul 23, 2020 -

BMW of Kansas City South responded

Hi Pmh61, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact our manager, Matt Bayer (816) 501-2761. Thank you, we appreciate your time.

June 16, 2020

After working with all other service centers in the area, I will trust no one else with my car. Matt, the service manager, clearly leads by example. From top to bottom the staff seems to all be working tow More

by ANDREWPICKERT
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy
Jun 19, 2020 -

BMW of Kansas City South responded

Andrewpickert, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2020

He was a true gentleman very easy to work with. And help with everything. I would recommend him to other people that wanna buy a BMW! More

by Cathy Newman
Recommend Dealer
Yes
Employees Worked With
Stewart Williams
Jun 19, 2020 -

BMW of Kansas City South responded

Cathy Newman, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We'll be sure to pass your message along to Stewart!

June 15, 2020

Clinton was both very professional and very friendly: he answered all of my questions and addressed all of my concerns, and was happy to do so. Service was completed promptly, no surprises. Inspection revea More

by JK
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 19, 2020 -

BMW of Kansas City South responded

Jk, your kind words mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South! We'll be sure to pass the message along to Clinton!

June 15, 2020

Paul is always a pleasure to work with. He is very attentive and provide a great customer service. I do enjoy servicing my car at BMW of Kansas City South. More

by edsierra
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
June 14, 2020

Derek was very helpful and explained everything to me very clearly. The video that was taken by the technician was also very helpful. Thank you! More

by SHADERMARK
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 19, 2020 -

BMW of Kansas City South responded

Shadermark, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day!

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