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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

April 21, 2022

I cannot say enough great things about this dealership. Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ryder, Norm Michael
Apr 23, 2022 -

BMW of Kansas City South responded

Stacy, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Had to bring an older car in for a recall and I did not anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. More

by RC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 15, 2022 -

BMW of Kansas City South responded

Rc, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

April 11, 2022

John Strode in the service department was magnificent. He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! More

by Ehlers.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 14, 2022 -

BMW of Kansas City South responded

Ehlers.scott, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 08, 2022

They were efficient, transparent and professional. John S even provided a number to text with follow up questions or concerns. Well done More

by Maggie N
Recommend Dealer
Yes
Employees Worked With
John s
Apr 14, 2022 -

BMW of Kansas City South responded

Maggie N, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2022

Everyone is so helpful and friendly, which is especially important in stressful situations. I work with John in the service department, and he does a wonderful job keeping me informed. More

by Amwolfe535
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 09, 2022 -

BMW of Kansas City South responded

Amwolfe535, your wonderful feedback and rating mean a lot to us. Amwolfe535, thanks for taking the time to leave a review.

March 30, 2022

Norm is an excellent BMW Service Specialist to work with and he always makes sure I have an outstanding experience every time I get to be there. More

by Kouassi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Apr 02, 2022 -

BMW of Kansas City South responded

Hi Kouassi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 30, 2022

John Strode was awesome. Explained the service being done, provided a ride home, and kept me updated. I asked about an additional service, and he actually advised against i More

by johnejacksoniii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 02, 2022 -

BMW of Kansas City South responded

Johnejacksoniii, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2022

Norm Michael and the team at BMW of Kansas City South do a great job of making me feel welcome every time I take my BMW X5 in for service. Thanks so much, Norm!! More

by Leanda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 31, 2022 -

BMW of Kansas City South responded

Leanda, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

March 28, 2022

John Strode was fantastic. He was very helpful and responsive. He kept me updated throughout! More

by Surabh7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Mar 30, 2022 -

BMW of Kansas City South responded

Surabh7, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

March 28, 2022

I work with John Strode for service on my BMW X5 and he his fantastic in every way to interact with. Mark Harris 816-536-5589 More

by Mark Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John strode 5 star.
Mar 30, 2022 -

BMW of Kansas City South responded

Mark Harris, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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