
BMW of Kansas City South
Kansas City, MO
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2,085 Reviews of BMW of Kansas City South
I cannot say enough great things about this dealership. Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the service department was great to work with during the several weeks that we were without our car. They handled everything with the other parties insurance company and made the entire ordeal very stress-free. More
Had to bring an older car in for a recall and I did not anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. More
John Strode in the service department was magnificent. He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! More
Everyone is so helpful and friendly, which is especially important in stressful situations. I work with John in the service department, and he does a wonderful job keeping me informed. important in stressful situations. I work with John in the service department, and he does a wonderful job keeping me informed. More
John Strode was awesome. Explained the service being done, provided a ride home, and kept me updated. I asked about an additional service, and he actually advised against i Explained the service being done, provided a ride home, and kept me updated. I asked about an additional service, and he actually advised against it - that was refreshing. A very pleasant experience. Would highly recommend. More
Norm Michael and the team at BMW of Kansas City South do a great job of making me feel welcome every time I take my BMW X5 in for service. Thanks so much, Norm!! a great job of making me feel welcome every time I take my BMW X5 in for service. Thanks so much, Norm!! More