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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

March 18, 2022

Great service and attention with my BMW; thanks to John Strode and the whole service team for always doing a great job! -Will More

by willsiegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Giuseppe Baldin
Mar 23, 2022 -

BMW of Kansas City South responded

Willsiegel, we are so pleased you enjoyed your visit to BMW of Kansas City South! We do hope we can be of assistance in the future. Take care!

March 18, 2022

We currently have BMW X5 & X6 John Strode Service Advisor @ BMW provides 5 star service ! Reviewing your vehicle’s service history, current updates , keeping it road ready & safe gives use peace and confiden More

by TROYGBRASWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode Service Advisor 5 Star
Mar 23, 2022 -

BMW of Kansas City South responded

Troygbraswell, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2022

The service team at BMW South KC is awesome. Norm took great care of me and my car during my last visit. I went in for an oil change and they found an oil leak I didn't even know about. They g More

by therattermans
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 23, 2022 -

BMW of Kansas City South responded

Hi Therattermans, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2022

Norm is the best. He makes a pleasant trip out of what is usually a tedious task. Thank you Norm! More

by Judy and Wally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 13, 2022 -

Judy and Wally responded

Could not be happier with the service and especially Norm. He takes good care of us!

March 12, 2022

I receive top service from my advisors Michael Norm and Ryan Neufeld. They go above and beyond to help. I go back because of the great experience I’ve had there. More

by Diduvall
Recommend Dealer
Yes
Employees Worked With
Ryan Neufeld, Norm Michael
Mar 15, 2022 -

BMW of Kansas City South responded

Hello Diduvall, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2022

Great dealership with a great experience every time ive went, my service advisor Norm Michael is really nice and helped me with everything i need and was very knowledgeable, thank you will be coming back More

by Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 15, 2022 -

BMW of Kansas City South responded

Spencer, we really appreciate your feedback! We look forward to your next visit! Take care!

March 11, 2022

Norm Michael is our go to service advisor. He does a great job! Like the car and the facility. More

by jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Norm Michael
Mar 13, 2022 -

BMW of Kansas City South responded

Hello Jay, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

March 09, 2022

My sales associate was Marco Balderrama and he was great! I found the car I wanted and I love it! The best in the business! More

by antoniojackson77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Balderrama
Mar 11, 2022 -

BMW of Kansas City South responded

Antoniojackson77, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 08, 2022

Service was reliable and the staff was friendly. John and his team kept me updated while I waited in the comfortable lounge. More

by JenC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Mar 10, 2022 -

BMW of Kansas City South responded

Jenc, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

My local BMW service center recommended tire rotation/alignment, which I assumed was because they didn't have record of the work I had done at BMW of Kansas City South. As I was recently back i More

by rharveywa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 04, 2022 -

BMW of Kansas City South responded

Rharveywa, we really appreciate your positive review! We can't wait to see you again, have a great day.

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