
BMW of Kansas City South
Kansas City, MO
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2,085 Reviews of BMW of Kansas City South
I highly recommend BMW of Kansas City South and especially my service representative Clint Wong. He is exceptional and always takes time to answer any questions I have. I purchased my car there in especially my service representative Clint Wong. He is exceptional and always takes time to answer any questions I have. I purchased my car there in 2017 and I have had all my services done there since. I love that Clint has been working with me since the beginning. It's huge to me that I know every time I go in I will be well taken care and I trust and know the person I am working with. I love my car and service department makes the experience even better! When the time comes for a new car it will be with them. I wouldn't go anywhere else! More
I had a great experience working with John Strode. An issue arose while my vehicle was in for service and they promptly let me know it would be taken care of. An issue arose while my vehicle was in for service and they promptly let me know it would be taken care of. More
Thorough and communicative team that was great to work with and will certainly do so in the future. Very professional staff. Reason for 4/5 stars - lack of available loaner vehicles meant dealing with with and will certainly do so in the future. Very professional staff. Reason for 4/5 stars - lack of available loaner vehicles meant dealing with a rental car service for 8 days. More
BMW Kansas City South: Excellent customer service and Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy and we bought my car from BMW Milan Italy; I’ve lived in Washington DC , and now live in Corpus Christi TX and BMW Kansas City South has the best BMW customer service center and employees that I’ve ever encountered!! Norm went above and beyond his duties to make certain all of my BMW 320i Xdrives service needs were taken care of! Thank you, Norm, I only wish you and your BMW South service team were in Corpus Christi Texas!!! Service like Yours is what makes me proud to call Kansas City Missouri, my HOMETOWN !!! Sincerely, Amy Gardipee, Corpus Christi Texas More