BMW of Kansas City South

Best dealer experience around KC I did an extensive search of different types of cars Lexus, Audi, Infiniti,BMW and a few others. I have been driving company cars so wanted someth I did an extensive search of different types of cars Lexus, Audi, Infiniti,BMW and a few others. I have been driving company cars so wanted something more " fancy" since I recently retired. I went to 7-8 or more dealerships around KC some very pushy, some seemed to care less about me. This dealership was by far the most professional of all of them. Gave me options, stayed in touch while I made my decision, which took some time, and weren't "pushy" like a lot of dealers. The Financial people were also helpful with options. I felt comfortable with the whole experience. More

Great service Giuseppe was absolutely outstanding. He did an amazing job. He definitely went above and beyond to get the deal done. I have already recommended him Giuseppe was absolutely outstanding. He did an amazing job. He definitely went above and beyond to get the deal done. I have already recommended him to family and friends. He is the best. More

Better customer care than Nordstrom! The staff takes time to greet you and treat you as if you are the most important person in the building. The facility is neat, clean and accommodatin The staff takes time to greet you and treat you as if you are the most important person in the building. The facility is neat, clean and accommodating. Their communication is stellar!! More

Made a complex situation very easy I had recently bought a car there and after about a month driving decided a different one would suit me better. My dealer was extremely helpful in ma I had recently bought a car there and after about a month driving decided a different one would suit me better. My dealer was extremely helpful in making the process of exchanging the previous purchase and buying the new car very simple. It's not usually a trait I think to look for in a dealer but I very much appreciated that they were very empathetic to my situation and patiently worked with me to get the right fit. More

Easy to work with! We had a great experience at this dealership. We had visited a few other dealerships on the day we purchased and were so happy we went with BMW of KC We had a great experience at this dealership. We had visited a few other dealerships on the day we purchased and were so happy we went with BMW of KC south. They were professional without being pushy and helped educate us on vehicles and options. Keith was a pleasure to do business with. Thank you!!! More

Always outstanding customer experience Traded in an x3 on an x5. Smooth transaction. . Sam & Rod were very helpful in the selection process. The sales & general managers were involved. BM Traded in an x3 on an x5. Smooth transaction. . Sam & Rod were very helpful in the selection process. The sales & general managers were involved. BMW of south KC always has customer feeling they are part of their “family”. That is something other dealerships should strive for. This is my first purchase there as previous interaction had been with the excellent service team. Am very pleased. More

Good customer service Very nice and clean dealership everybody knows what they are doing I had to work with Billy and tarek and they were very nice people have this deal to Very nice and clean dealership everybody knows what they are doing I had to work with Billy and tarek and they were very nice people have this deal to everybody More

Scheduled service It’s always a pleasant experience at BMW South. Very friendly professional and efficient staff. Derek is very customer focused and a pleasuring work w It’s always a pleasant experience at BMW South. Very friendly professional and efficient staff. Derek is very customer focused and a pleasuring work with. More

Service Experience Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it tak Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it taken care of while it was there getting serviced. More

Short wait time This time, the oil change did not take long. So i am happy for that. Also, the service guy was nice to remind us that we can help ourselves with the s This time, the oil change did not take long. So i am happy for that. Also, the service guy was nice to remind us that we can help ourselves with the snacks and that there are donuts. Though I did not get any donut, i appreciate it because i felt like a valuable customer. More