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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

September 24, 2019

Great Service The service center did a great job in reviewing my Z4, identified what needed to be done to the car, and completed the tasks by the time they had prom More

by GFBERGER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Thank you Gfberger52! We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2019

Very impressive My first time visiting BMW south KC and I am very impressive with customer service and friendly. I will come back again even though I live in 40 min More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 04, 2019 -

BMW of Kansas City South responded

Thank you for choosing BMW of Kansas City South! We truly appreciate your business and driving 40 minutes to work with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2019

Oil change Always a pleasure even though I’m spending money on repairs and not a new hand bag. I was kind of unhappy because I was told and the end of service th More

by MRSGWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Oct 04, 2019 -

BMW of Kansas City South responded

Hello Mrsgway, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2019

Excellent experience Billy in sales took very good care of us. A very good buying experience. Very professional, did not pressure us into anything we were not ready for.. More

by DOCNELSONDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Billy Roskosh
Sep 29, 2019 -

BMW of Kansas City South responded

Hello Docnelsondc! Thank you so much for your positive comments about BMW of Kansas City South! We're thrilled to read that you had a great experience with us and that our team could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2019

Scheduled service My Service advisor Paul Tracy was extremely accommodating, courteous and professional which made my service experience at BMW of Kansas City South eas More

by SLUCAS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Hi Slucas0! It's great to read that your experience with us was accommodating and professional. Thank you for taking the time to leave us this great review, we are glad we could help you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

September 20, 2019

Great service!!! Fun place to sit while waiting for your car. Gives me chance to catch up on some paperwork. Turn around time was quick. Everyone was friendly. Service More

by MARCEIA.FISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us this great review, we are glad we could help you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

September 19, 2019

In for repairs. Clinton, in the service department, was incredible. He kept me informed of all the progress on my vehicle, kept the costs down because he knew I was o More

by jofuad13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 20, 2019 -

BMW of Kansas City South responded

Hello Jofuad13! Thank you for taking the time to leave this feedback! We are glad we could assist you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

September 19, 2019

Very service oriented This dealership goes over and beyond your expectations. They are lenient to work around your schedule as far as bringing back the loaner car and do a More

by Hadawkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Hadawkat, thank you for your business and taking the time to leave us a review about your visit. We always want to deliver a great experience to our clients and glad you found this to be the case during your service visit. Thank you again for the great review!

September 19, 2019

Paullie Ranker - Outstanding Service Advisor Came in for a simple software update in my new X5. Paullie Ranker understood the nature of my busy schedule and quickly got me into a loaner and out More

by ted21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 29, 2019 -

BMW of Kansas City South responded

Ted21, we're happy to hear you had such a positive experience with our service advisor Paullie Ranker! We truly appreciate you taking the time to leave this wonderful review. We look forward to your next visit! Take care!

September 18, 2019

Incredible customer service Paulie Ranker is hands down the best customer service representative. His follow up is top notch! He explains everything very thoroughly. Only person More

by DGLYNN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 20, 2019 -

BMW of Kansas City South responded

Dglynn0, we're glad to hear you enjoyed your visit. It's great to read Paullie was able to provide you with top notch service while you were here. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

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