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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

October 10, 2019

Pleased BMW of KC South is a great dealership. I had been used to the extremely poor service given from the other BMW dealer in KC, so it was refreshing to de More

by Rebbb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 14, 2019 -

BMW of Kansas City South responded

Rebbb22, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2019

Routine maintenance Timely, friendly and very accommodating. Car returned clean and ready ahead of schedule. Loaner program was fast and convenient. Pauli’s Renker provid More

by Rtowens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 10, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

October 09, 2019

Collision Malfuction My BMW display showing a malfunction of the collision system created a great safety concern and resulted a prompt visit to BMW KC South. While the rep More

by RONWIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 18, 2019 -

BMW of Kansas City South responded

Thank you Ronwimmer for leaving this awesome review! We are glad we could help! It's great to read our team was able to provide you with top notch service while you were here. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

October 09, 2019

Front break pad change Very kind of service advisor and I am very happy to have my car done at here it is better than other dealerships in town. Everyone are very friendly More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 10, 2019 -

BMW of Kansas City South responded

Hello Chad! Thank you so much; we appreciate your feedback! It's great to read our team provided great customer service. We truly appreciate you taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

October 08, 2019

Great service and experience! We are so happy we chose to do business with BMW of KCS! Rodkem and his team were helpful, friendly, honest, and an overall supreme experience. Will c More

by CPDean13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews
Oct 18, 2019 -

BMW of Kansas City South responded

Thanks CPDean13 for taking the time to rate and share your experience with us. We are so pleased you enjoyed your visit here at BMW of Kansas City South! Thank you so much for your feedback about Rodkem and our team. It's great to read they were able to take great care of you! We are always more than happy to assist you if anything else comes up.

October 08, 2019

Traded 2 cars from out of state and everything went smoothly I was trading in two cars and coming from Colorado to do it. It's always scary when you haven't seen the car you're buying and when they haven't seen More

by DARYL.WOODWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Voss, Brittany Chambers, Tarek Jebali, Keith Heedum
Oct 18, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick Family Daryl.woodward! We're glad to hear you enjoyed your visit. Your satisfaction is our top priority and we are happy to read you had such a smooth experience with our team! We appreciate you taking the time to leave us this feedback as well as commuting from Colorado to work with our dealership. Thank you so much again for your feedback! We hope you have a great day.

October 08, 2019

Top notch service Billie and everybody went above and beyond to make this experience as pain free as possible. We really enjoyed the car buying experience at BMW of Sou More

by czucht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Voss, Tarek Jebali, Billy Roskosh, Jhoda Edquist
Oct 10, 2019 -

BMW of Kansas City South responded

Thank you Czucht for sharing your experience with us! We're happy to hear Billie was helpful throughout your car buying process and appreciate all of your positive feedback. Thank you again for the great review! Take care!

October 08, 2019

Routine Maintenance This was a routine visit for a four wheel alignment. The staff was friendly and car was ready before expected. As always, the car had been washed and More

by GENAROOLIVERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 10, 2019 -

BMW of Kansas City South responded

Thank you so much for your positive comments about BMW of Kansas City South! We're thrilled to read that you had a great experience with our service department. Your continued business with us is greatly appreciated! Thank you again for leaving us this response!

October 05, 2019

Fair and transparent throughout the repair process Honest and the proof is that the car runs like it was new. Repair fixed the problem and the entire service department was very professional. Highly More

by Troutkiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Oct 10, 2019 -

BMW of Kansas City South responded

Hi Troutkiller! We are very happy to have provided you with such a positive experience! Thank you for giving us the opportunity to assist you with your service needs! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2019

Average Good customer service but believe that BMW charges too much for simple stuff like changing a bulb and unnecessary suggested fixes that it is not neede More

by CTABORGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 10, 2019 -

BMW of Kansas City South responded

Hello Ctaborga! Thank you again for your business and taking the time to leave us a review about your experience. Your feedback allows us to progress as a dealership, and we appreciate you expressing how we can improve. We are always more than happy to assist you if anything else comes up. Take care!

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