BMW of Kansas City South

great!!! Derek always works with my schedule and has my best interest at hand. No complaints customer service is top notch!!! Glad I picked this dealership to Derek always works with my schedule and has my best interest at hand. No complaints customer service is top notch!!! Glad I picked this dealership to service my car! More

Knowledge and friendly Giuseppe was very knowledgeable about the vehicles he showed me and went above and beyond in helping find the right vehicle at the right price. Giuseppe was very knowledgeable about the vehicles he showed me and went above and beyond in helping find the right vehicle at the right price. More

Excellent service Service does very good work. Paul Tracy and Service manager have earned my business. We own 3 BMW’s so the service is important to me and that all do Service does very good work. Paul Tracy and Service manager have earned my business. We own 3 BMW’s so the service is important to me and that all do a great job. Thank you Paul and Matt More

Recall Service First time in for service, all performed timely and courteously. Many reached out to check on me; that my needs were met during this recall. Very co First time in for service, all performed timely and courteously. Many reached out to check on me; that my needs were met during this recall. Very comfortable showroom and facilities while I waited. More

Customer service Paul Tracy is awesome. I had a service issue and he went above and beyond to make it right. Paul was great to work with. Paul Tracy is awesome. I had a service issue and he went above and beyond to make it right. Paul was great to work with. More

Service The service went fine until the end when I dropped off the loaner and the service person accused me of driving more than double that I did and was rud The service went fine until the end when I dropped off the loaner and the service person accused me of driving more than double that I did and was rude And made it very uncomfortable. It’s a poor reflection of the dealership when there’s so many other options to choose from. More

Great service I love my car, I was treated with respect and curtesy l. My experience was quick and easy. I would definitely recommend others to this dealership I love my car, I was treated with respect and curtesy l. My experience was quick and easy. I would definitely recommend others to this dealership More

No Pressure Explains each detail, keeps you updated of the process, very personable. Only negative had to wait too long for car to be cleaned before delivery to u Explains each detail, keeps you updated of the process, very personable. Only negative had to wait too long for car to be cleaned before delivery to us. More

Car repair Would have been happier if parts to my car could’ve been ordered through someone other than GMC, since they were on strike and it took two weeks to ge Would have been happier if parts to my car could’ve been ordered through someone other than GMC, since they were on strike and it took two weeks to get my parts in! More

Great customer service Went in for a brake fluid flush on my 2010 5 series and was welcomed with great customer service. Answered all my questions about the vehicle and gave Went in for a brake fluid flush on my 2010 5 series and was welcomed with great customer service. Answered all my questions about the vehicle and gave me a report as soon as they were done. Their estimated service time was accurate with how long it actually took. I will definitely come back for more services. They also have military discount for active military @ 10%. More