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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

November 01, 2019

Superior service advisors and department As always, having my car serviced here is a pleasure. Friendly, knowledgeable, and timely device delivered by professionals who address the customer b More

by FT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

FT thank you; we appreciate your feedback! It’s very important to us that all of our clients needs are met. We are happy we could provide you with such a positive experience. We can't wait to see you again, have a great day.

November 01, 2019

Friendly, thorough, professional Service Traded in a BMW X1 for a BMW series five, Sales person, Billy Roshkosh, Admin person Laura Voss who did our paperwork and service manager were friend More

by Jdecarlis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Voss, Colin Coit, Billy Roskosh, Matthew Bayer
Nov 07, 2019 -

BMW of Kansas City South responded

Thank you Jdecarlis for sharing your experience with us! We’re happy to hear Billy and Laura were helpful throughout the entire process. All of your positive feedback is greatly appreciated. Thank you again for leaving this great review!

November 01, 2019

Excellent Very good experience with knowledgeable a service personnel. Took care of my car’s needs and had a part in stock so that I didn’t have to make a retur More

by gomo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

Gomo22, we are so pleased you enjoyed your visit at BMW of Kansas City South! Thank you for taking the time to leave a review about your recent visit. Have a great day!

November 01, 2019

328 d Wagon snow tire purchase My experience was absolutely superb. It was serendipitous and I called at your dealership and the phone was answered. I was in search of bridge done b More

by FREDERICK1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nash Duncan, Jason( BMW genius ), and all the Reception Crew., Clinton Wong, Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

Hi Frederick1958! It’s our goal to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here. A huge thank you for your business and taking the time to leave us this great review. We are happy to pass along your comments to the team here at BMW of Kansas City South!

October 31, 2019

Effortless Class Giuseppe was a great help and an all-around great person. Best car buying experience I’ve had yet; very up-front and ethical outfit. More

by BeamMeUp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 06, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family BeamMeUp! Thank you for taking the time to leave a review. We are thrilled to read you had the best car buying experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2019

Fantastic Experience!! Giuseppe made the process of buying a BMW incredibly easy. He was extremely personable and knowledgeable. By far the best car buying experience I've More

by j.nottberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 06, 2019 -

BMW of Kansas City South responded

J.Nottberg thank you for your business and taking the time to leave us a review about your visit. We always want to deliver a great experience to our clients and glad you found this to be the case during your visit. Thank you again for giving us the opportunity to assist you in your new car purchase.

October 31, 2019

Best BMW dealership in the KC area! I've been to both KC area dealerships. KC South is the best by far! Honest work and done in a timely manner. Employees very cordial! More

by kathybrinkopf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 06, 2019 -

BMW of Kansas City South responded

We are happy to have earned your business Kathybrinkopf. Thank you for your kind review; we will pass along your comments to the team here at BMW of Kansas City South! We're looking forward to your next visit with us! Take care

October 31, 2019

Like family It was a fantastic experience! They treat you like family and make sure you understand everything. I bought a used vehicle but there’s no way they c More

by Pam Ranker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Paullie Ranker
Nov 06, 2019 -

BMW of Kansas City South responded

Thanks Pam Ranker for taking the time to rate and share your experience with us. We are so pleased you enjoyed your visit here at BMW of Kansas City South! Thank you so much for your feedback about our team. Its great to read you were treated like family! Congratulations again, we hope you are still enjoying your Jeep!

October 31, 2019

‘Atta boy, Derek! Working with Derek Goodhart is ALWAYS a pleasure! I can’t say enough nice things about his professionalism, customer service and communication skills. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 06, 2019 -

BMW of Kansas City South responded

What a great review about our teammate Derek! Thank you Happy Customer for taking the time to share your experience. We are happy to let Derek know that his professionalism was greatly appreciated during your service visit. We do hope we can be of assistance in the future. Take care!

October 30, 2019

Sticking with BMW My lease was almost up and I thought I would explore other options. However, I stayed with another BMW X3 for 3 more years. Great service. More

by Sherri_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Clinton Wong
Nov 06, 2019 -

BMW of Kansas City South responded

Hi Sherri_t, we are very happy to have provided you with such a positive experience! Thank you for giving us the opportunity to assist you in another X3 lease. We hope you are still enjoying your new car! We can't wait to see you again, have a great day.

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