BMW of Kansas City South

Queen Treatment Hate that I needed to take my car in, but love when I do that Paul Tracy takes care of it. Great customer service and I so appreciate getting droppin Hate that I needed to take my car in, but love when I do that Paul Tracy takes care of it. Great customer service and I so appreciate getting dropping my car off and getting a loaner in less than 5 minutes ! Have never experienced better auto service ANYWHERE. More

Service Rep Paullie is great to work with I’ve had a great experience with the service team and they are always cognizant of your time and work with your schedule even if you have last min cha I’ve had a great experience with the service team and they are always cognizant of your time and work with your schedule even if you have last min changes. More

Tire service I had a ‘flat’ tire. I called and they got me in and out quickly. I love the BMW of KC experience. Excellent customer service! I had a ‘flat’ tire. I called and they got me in and out quickly. I love the BMW of KC experience. Excellent customer service! More

On top of their game Rodkem was amazing to work with. He stayed on top of our communications without being pushy. We did almost all of the car buying process virtually so Rodkem was amazing to work with. He stayed on top of our communications without being pushy. We did almost all of the car buying process virtually so that when I arrived most of the work was already done. The rest of the staff was incredibly kind and professional as well. Their office had a nice energy about it. More

Very professional and attentive. They looked up any type of warranty or discounts possible for service. Reassured me on comments from a previous dealer. Gave me everything straight an They looked up any type of warranty or discounts possible for service. Reassured me on comments from a previous dealer. Gave me everything straight and possible options on going forward. More

My Humble Opinion Keith is superb and has been phenomenally informative and helpful during and after the sale. I’m just getting to know Paul so will reserve a higher a Keith is superb and has been phenomenally informative and helpful during and after the sale. I’m just getting to know Paul so will reserve a higher assessment for now. More

1st Service Experience I was very pleased with the level of service and the way Derek represented your dealership. Highly responsive and the service was completed in a very I was very pleased with the level of service and the way Derek represented your dealership. Highly responsive and the service was completed in a very timely manner. Thank you! More

Welcoming and helpful Everyone was welcoming and kind. They made it easy for us to ask questions and gave us a wide variety of options based on the limitations we had perso Everyone was welcoming and kind. They made it easy for us to ask questions and gave us a wide variety of options based on the limitations we had personally set. Everything fell within budget and we got a great deal and vehicle. Great for buying your car whether it's your first or third and so on. More

Air in tires I came in to have air put in a low tire. Learned I had a screw in the tire and it couldn’t be fixed, so had to buy a new one. They got the job done I came in to have air put in a low tire. Learned I had a screw in the tire and it couldn’t be fixed, so had to buy a new one. They got the job done in little more than an hour. They were very pleasant and courteous. More

Great service Everyone in the service department is very friendly and helpful. They take the amount of time quoted and don’t take days to do a simple service. Highl Everyone in the service department is very friendly and helpful. They take the amount of time quoted and don’t take days to do a simple service. Highly recommend. More