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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

November 23, 2019

Winter inspection The service waiting area was clean and quiet. Derek was nice, friendly and kept me updated on the status of my vehicle. I was satisfied with service. More

by ccollier87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Dec 02, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

November 22, 2019

Above and Beyond The sales and service teams went above and beyond to help me make a good buying decision for our next vehicle. Thank you for such a great car buying e More

by jsartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Matthew Bayer
Nov 28, 2019 -

BMW of Kansas City South responded

Hi Jsartino! We're happy we could assist you in your new car purchase. Thank you again for your business and taking the time to leave us a review about your experience. We appreciate all of your feedback about our teammates and the dealership. If you have further needs or questions, please just give us a call! Take care

November 22, 2019

Excellent Service Big shout out to "C" Clinton Wong,excellent Service Manager, very friendly and very helpful! Let's you know exactly what's going on with my vehicle. More

by vrussell77.vr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 28, 2019 -

BMW of Kansas City South responded

Vrussell77.vr we are very happy to have provided you with such a positive experience! Thank you for giving us the opportunity to assist you with your service needs! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2019

Always a pleasured to work with bmw south Kansas City I highly recommend this place, fast service, fair prices, best service advisor Clinton Wong. If you need any service done in your bmw, go there if Cl More

by EXPRESSREFINISHINGLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 28, 2019 -

BMW of Kansas City South responded

Thank you ExpressrefinishingLLC for leaving this great review about your visit! Our goal as a team is to provide an awesome experience to all of our clients, so we are proud to read Clinton did just that. We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2019

Annual service Easy to make an appointment and very courteous - couple of items not completed when car was released/we were notified to pick up and had to return the More

by REVA_ROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 28, 2019 -

BMW of Kansas City South responded

Hello Reva_Robinson! We appreciate all reviews, and want to thank you for giving us the chance to improve by providing this feedback. We will forward this information over to our staff, so we can be more proactive in the future. Thank you so much again for your feedback! We hope you have a great day!

November 21, 2019

Very professional Always nice and helpful. Very professional. Service area is very clean. Loaner vehicle rarely available but an employee will drop off / pick up if av More

by TThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 28, 2019 -

BMW of Kansas City South responded

TThomas thank you; we appreciate your feedback! We are very happy we could provide you with a positive and pleasant experience! If there's anything further we can do for you, we are happy to help! Have a great day!

November 21, 2019

Quick and Easy Clinton in the service department made drop off and pick up super easy and quick. Will be taking my BMW’s to this location from now on for service. More

by AAUSTIN90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 28, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

November 21, 2019

Great Service Department We've had 2 BMW's serviced form BMW KC South and I've had Clinton as my rep on both cars. He has a personalized service approach and knows our prefe More

by TOMFISCHER07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 28, 2019 -

BMW of Kansas City South responded

Thank you for leaving this wonderful review Tomfischer07! It makes us happy to know Clinton provided great service throughout your entire visit. We always want to provide the best experience to all of our clients. Thank you so much for loyalty. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2019

Excellent Service So impressed with the personalized care and follow up of BMW of South KC! They kept me appraised of what was going on and provided accurate timeline. More

by CINDYBUCKRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver-Dennis, Jhoda Edquist, Matthew Bayer, Paullie Ranker
Nov 28, 2019 -

BMW of Kansas City South responded

Cindybuckridge, thank you; we appreciate your feedback! It's great to read our team provided great customer service. We truly appreciate you taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

November 20, 2019

Great people to work with Guiseppe was great to work with!! He was very patient and thorough and wasn't pushy as some car salespeople can be. He wanted me to be sure I knew t More

by dsbono27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jhoda Edquist
Nov 28, 2019 -

BMW of Kansas City South responded

Dsbono27 thank you for leaving this awesome review! It's our goal to provide great service to all of our clients. We love to hear that our team provided an easy, no-hassle car buying experience. We sincerely thank you for your business and this positive review!

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