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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

November 20, 2019

Excellent service Service manager Derek did an excellent job with great communication. Quick and easy and not a hassle. They were ready with a service loaner too More

by sryankc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 22, 2019 -

BMW of Kansas City South responded

We are so pleased you enjoyed your visit here at BMW of Kansas City South! It’s great to read our team performed at a high standard. If you need more assistance with your vehicle in the future, please let us know! Take care.

November 20, 2019

Excellent Service Always have a good experience here. Their staff is consistent and they are very knowledgeable. They are respectful of my time. I would recommend them More

by sgasperi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 22, 2019 -

BMW of Kansas City South responded

Hi Sgasperi! We are happy to hear you had another positive service visit with our team! Thank you for all of your kind comments and continued business. We're looking forward to your next visit with us!

November 20, 2019

Very timely, very friendly staff. Everyone was very friendly and took their time caring for our vehicle. We will have then service our vehicle again. We feel confident with the servi More

by LBUATTE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Paul Tracy
Nov 28, 2019 -

BMW of Kansas City South responded

Hi Lbuatte79, we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

November 18, 2019

Great experience From the first interaction via email with this dealership it was clear I was dealing with true professionals. Emails were on time, polite, they answe More

by MARCELLO.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Nov 22, 2019 -

BMW of Kansas City South responded

Marcello.1, thank you so much for your high star rating. We appreciate your feedback and all of your kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you are still enjoying your new car.

November 18, 2019

Great experience Giuseppe Baldin was a pleasure to work with. He reviewed several vehicles with me, and helped me find the vehicle that was a fit for me. More

by kctcloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 22, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family Kctcloth! All of your positive comments are greatly appreciated! It's always great to hear that our team could help find the right vehicle to fit our clients needs. If we can help with anything in the future, please let us know.

November 17, 2019

BMW X1 Giuseppe Baldin was one of the best advisor I've dealt with, he was very informative (many details on BMW that I wasn't aware from research), very hel More

by ericgaox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Giuseppe Baldin, Jhoda Edquist
Nov 22, 2019 -

BMW of Kansas City South responded

Hi Ericgaox! We hope you are still enjoying your new vehicle. Thank you for giving us the opportunity to assist you in your new car purchase. Its great to read Giuseppe provided great service without any pressure. If you're ever in need of more help, please let us know!

November 17, 2019

Tire rotation My visit was very pleasant. Your team members were genuine , very courteous, and professional. The time was quick and what a wonderful surprise, they More

by 4sheehy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 22, 2019 -

BMW of Kansas City South responded

Thank you for leaving this wonderful review 4Sheehy! It makes us happy to know our team members were genuine, courteous and professional during your visit. We always want to provide the best experience to all of our clients. Thank you so much for loyalty. Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2019

Great experience I had an awesome experience leasing a car with you guys. My salesperson was excellent and provided me with a smooth and pressure free process. I’d def More

by SNOWSHANE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh
Nov 21, 2019 -

BMW of Kansas City South responded

Thank you Snowshane24, we are so pleased you enjoyed your visit. We will be sure to forward all of your positive comments to our teammates here at BMW of Kansas City South. It's great to read Billy provided a smooth and pressure free car buying process. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 16, 2019

4 Recalls Service attendant was very courteous and helpful. After picking vehicle up, my dashboard icons were changed and I’m having difficulty getting some bac More

by KWULF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 21, 2019 -

BMW of Kansas City South responded

Hi KWulf! Thank you for your feedback and sharing this information with us! Please give us a call at 816-501-2700 or stop by so we can assist you further. We look forward to hearing from you.

November 16, 2019

X 5 service I previously dealt with Baron BMW in Kansas City. BMW south is by far a better service center and dealership. Paul Tracy who is my service provider is More

by MICHAEL.MCHUGH1
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 22, 2019 -

BMW of Kansas City South responded

Thank you Michael.Mchugh1 for leaving this great review about your visit! Our goal as a team is to provide an awesome experience to all of our clients, so we are proud to read Paul did just that. We are always more than happy to assist you if anything else comes up. Take care!

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