BMW of Kansas City South

Car service BMW south Kansas City has great customer service. Clinton, in particular, is always nice and courteous to work with. Loan car is an excellent source o BMW south Kansas City has great customer service. Clinton, in particular, is always nice and courteous to work with. Loan car is an excellent source of convenience. More

Friendly, superior service My car was washed for free. When the service representative pulled it into the garage for me and noticed that some mud had run down the back, he offer My car was washed for free. When the service representative pulled it into the garage for me and noticed that some mud had run down the back, he offered to take it back to the wash bay and rinse it off again. He definitely went the second mile. More

Great service Excelente service, I’m very satisfied with the quality of the work, attention and punctuality with my appointment. Great job from Clinton Wong Thank Excelente service, I’m very satisfied with the quality of the work, attention and punctuality with my appointment. Great job from Clinton Wong Thanks a lot! More

My First Experience with Hendrick I am a long time BMW guy and this is my first experience with Hendrick BMW of KC. It began with a top notch service advisor - Mr. Clinton Wong. He i I am a long time BMW guy and this is my first experience with Hendrick BMW of KC. It began with a top notch service advisor - Mr. Clinton Wong. He is very professional and customer focused. He helped me arrange an appointment where I brought my car in for standard scope service and at the same time organized a windshield replacement due to hail damage with a sublet glass shop. The work by both parties was excellent and everything was done to my satisfaction. Thanks to Clint for overseeing it all and for the excellent customer and quality focus by Hendrick management. More

2016 BMW X5 Service - November 25, 2019 I've not been happy with the other BMW dealership in the area and decided it was time to check out BMW of Kansas City South. What a great decision. I've not been happy with the other BMW dealership in the area and decided it was time to check out BMW of Kansas City South. What a great decision. Best service experience that I have ever had on my BMW X5. Excellent facilities with remarkable friendly staff. Paullie Ranker in particular was our service advisor and was extremely professional, knowledgeable, courteous and took the time to explain the work to be performed, providing updates throughout the day. My three previously purchased BMWs came from the other dealership but there's no doubt that my fourth BMW will come from BMW of Kansas City South. More

Working with Hendricks BMW Over all not to bad, one thing I would make all buyers aware of is the dealership will and are expected to get top market on their cars, that being s Over all not to bad, one thing I would make all buyers aware of is the dealership will and are expected to get top market on their cars, that being said, make Sure you look over the car very closely, down to the nitty gritty, we purchased a used car, and after getting it home realized it had well over a hundred chips in the glass, ( not exaggerating) according to the staff that passes the inspection, I could agree with that in some cases but it was a car with just over 30,000 miles on it and they wanted top market price for the car, the next day I called and after some going back and forth, the windshield is getting replaced, my opinion on that is, if the dealership wants top market price for there car, please make Sure it is of that value, top market price is perfect condition, Other than that we had a decent experience, our salesman was wonderful. I would recommend him to deal with. More

Replace tire Derek was so friendly and helpful in getting a new tire on my X7. He went the extra mile to help me out. I recommend Derek And the great service he p Derek was so friendly and helpful in getting a new tire on my X7. He went the extra mile to help me out. I recommend Derek And the great service he provides. More

Smooth and efficient Quick check in with my service representative Clint. Work was performed as needed. Car was clean when I picked it up. I always enjoy visiting the de Quick check in with my service representative Clint. Work was performed as needed. Car was clean when I picked it up. I always enjoy visiting the dealership More

Efficient courteous and high level service From the moment I walked in they knew who I was expected me and knew exactly what was needed to be done to my vehicle without me having to say a word. From the moment I walked in they knew who I was expected me and knew exactly what was needed to be done to my vehicle without me having to say a word. Courtesy car was provided. A lot done in an efficient manner. Best service experience I have ever had at a dealership! Made me feel like a VIP. My sales person even saw me and took the time to come say hello and chat and discuss the car a little. Keep up the great work! More