
BMW of Kansas City South
Kansas City, MO
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2,085 Reviews of BMW of Kansas City South
AWESOME!! When I first walked through the doors I was unexpectedly greeted so kindly and welcomed by the sweet girls at the front. My whole experience was by f When I first walked through the doors I was unexpectedly greeted so kindly and welcomed by the sweet girls at the front. My whole experience was by far the best car buying experience I've ever had. From beginning to end the whole team worked above and beyond to make my car buying experience super easy. Giuseppe my client advisor and Chito the sales manager did everything to find me the car and price that was just perfect! And I should add their patience with me was unexpected! I will definitely be back to buy another car at Hendrick BMW!!! There is something to be said about outstanding customer service and forming relationships with customers!! Super impressed!! More
Annual service Superb service - had a software glitch - they worked through the issue with BMW and fixed the problem - excellent across the board - highly recommend Superb service - had a software glitch - they worked through the issue with BMW and fixed the problem - excellent across the board - highly recommend - has become my go to BMW dealer More
Excellent service!! I am so happy that I purchased my car from BMW K.C South. The professionalism, and the , “love my job” attitude shows throughout the entire dealershi I am so happy that I purchased my car from BMW K.C South. The professionalism, and the , “love my job” attitude shows throughout the entire dealership. They definitely give you the red carpet treatment. Paul my service technician, does an amazing job at providing excellent customer service! Always a pleasure working with him. More
Great service My first BMW and my first trip for service. Paul was very friendly and helpful. Loaner car was great as expected. Actually looking forward to my next My first BMW and my first trip for service. Paul was very friendly and helpful. Loaner car was great as expected. Actually looking forward to my next service visit. Mr. Baldin was very nice to my son and even gave him a toy i8. More
Excellent service from Derek Goodhart This is my first BMW and first time having it serviced here. Derek was very informative, patient and helpful. He answered all of my questions. I highl This is my first BMW and first time having it serviced here. Derek was very informative, patient and helpful. He answered all of my questions. I highly recommend him. More
Great Client Experience If you want to buy from a dealership that cares about you and your family, then look no further. Hendrick BMW will take great care of you and make you If you want to buy from a dealership that cares about you and your family, then look no further. Hendrick BMW will take great care of you and make you feel like your business is important. More
Car service The service was good. People were friendly. I don’t remember the name but the person with blue eyes, old person was really good. The wait time was lon The service was good. People were friendly. I don’t remember the name but the person with blue eyes, old person was really good. The wait time was long he was very cordial and welcoming. Even the service people are good. More
Quick repair Got our X1 sorted out quickly. Treated us and our $25k car like it was a $125k car. Came back to us cleaner than when we dropped it off. Got our X1 sorted out quickly. Treated us and our $25k car like it was a $125k car. Came back to us cleaner than when we dropped it off. More
Horrible I don’t know where to start so I won’t. Just avoid this Dealership at all costs. Jhoda (GM) is a Joke. I sent him several emails regarding the issues I don’t know where to start so I won’t. Just avoid this Dealership at all costs. Jhoda (GM) is a Joke. I sent him several emails regarding the issues I was having & he never responded. Sam Newton is a good Kid, just green. I fear he’s at the wrong Dealership. It’s very dysfunctional but I wish him the best. I still bought the Car as my wife really wanted it but had I won the battle with her, I would have gone elsewhere. More
Patient & Professional Dealership BMW of KC South was very supportive and patient with me as I spent months researching the vehicle I wanted. When the time came to make the purchase, t BMW of KC South was very supportive and patient with me as I spent months researching the vehicle I wanted. When the time came to make the purchase, they we professional and ready to reach terms on price and ensure that the experience was a positive one. More