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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

December 02, 2019

AWESOME!! When I first walked through the doors I was unexpectedly greeted so kindly and welcomed by the sweet girls at the front. My whole experience was by f More

by JNOOTEBOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Giuseppe Baldin
Dec 04, 2019 -

BMW of Kansas City South responded

What an awesome review! Thank you Jnooteboom for taking the time to share your experience. Buying a new car is exciting and we are glad we were able to be a part of it. It’s exciting to hear our team provided top notch service throughout your car buying process and appreciate all of your kind words. Thank you again for this great review! Have a great day

December 02, 2019

Annual service Superb service - had a software glitch - they worked through the issue with BMW and fixed the problem - excellent across the board - highly recommend More

by REVA_ROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Dec 04, 2019 -

BMW of Kansas City South responded

Hi Reva_Robinson! Thank you; we are happy to pass along your wonderful comments to the team here at BMW of Kansas City South! We're looking forward to your next visit with us!

December 02, 2019

Excellent service!! I am so happy that I purchased my car from BMW K.C South. The professionalism, and the , “love my job” attitude shows throughout the entire dealershi More

by PSJS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Dec 04, 2019 -

BMW of Kansas City South responded

PSJS58, thank you for leaving this awesome review! It’s our goal to provide great service to all of our clients. We love to hear that our team provided a professional environment with good energy. We sincerely thank you for the positive review, and look forward to seeing you again!

December 01, 2019

Great service My first BMW and my first trip for service. Paul was very friendly and helpful. Loaner car was great as expected. Actually looking forward to my next More

by JJONES68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Dec 04, 2019 -

BMW of Kansas City South responded

Thank you so much for kind comments. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. It’s great to hear your first service visit with our dealership was a positive one. We're looking forward to your next visit with us! Take care

November 30, 2019

Excellent service from Derek Goodhart This is my first BMW and first time having it serviced here. Derek was very informative, patient and helpful. He answered all of my questions. I highl More

by bblock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Dec 04, 2019 -

BMW of Kansas City South responded

Hello Bblock! We are so pleased you enjoyed your visit here at BMW of Kansas City South. Thank you so much for your feedback about Derek. It’s great to read he was able to provide great service while you were here. We look forward to your next visit! Take care!

November 30, 2019

Great Client Experience If you want to buy from a dealership that cares about you and your family, then look no further. Hendrick BMW will take great care of you and make you More

by MIKE.ADOCCHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheeto and Zarrar, Samuel Newton
Dec 04, 2019 -

BMW of Kansas City South responded

Thank you Mike.Adocchio. We are happy you found our staff to be so caring during your experience here at BMW of Kansas City South. Thank you again for the great review! We hope you are still enjoying your new car, take care!

November 30, 2019

Car service The service was good. People were friendly. I don’t remember the name but the person with blue eyes, old person was really good. The wait time was lon More

by bhuvana7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Paullie Ranker
Dec 04, 2019 -

BMW of Kansas City South responded

Bhuvana7 we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

November 29, 2019

Quick repair Got our X1 sorted out quickly. Treated us and our $25k car like it was a $125k car. Came back to us cleaner than when we dropped it off. More

by DOCNELSONDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Derek Goodhart
Dec 04, 2019 -

BMW of Kansas City South responded

Hi DOCNELSONDC, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 28, 2019

Horrible I don’t know where to start so I won’t. Just avoid this Dealership at all costs. Jhoda (GM) is a Joke. I sent him several emails regarding the issues More

by RICKBROSS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Newton, Jhoda Edquist
November 28, 2019

Patient & Professional Dealership BMW of KC South was very supportive and patient with me as I spent months researching the vehicle I wanted. When the time came to make the purchase, t More

by BTHOMPSON
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
Dec 04, 2019 -

BMW of Kansas City South responded

Bthompson, we're happy to hear you had such a positive experience with our team! Thank you for giving us the opportunity to assist you in your new car purchase, we truly appreciate your business. We are always more than happy to assist you if anything else comes up. Take care!

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