BMW of Kansas City South

Excellent service and very attentive to the customer. Checked on me and kept me very informed of what was going on during the entire visit. Checked on me and kept me very informed of what was going on during the entire visit. More

This was not a good experience at all. I felt I was being taking advantage of. I felt the service guy was being dishonest. I received subpar service & expected so much more from BMW. Any time I visit Infinit taking advantage of. I felt the service guy was being dishonest. I received subpar service & expected so much more from BMW. Any time I visit Infiniti dealership with my other vehicle it's nothing but the best service. I mean the water in the fridge at BMW isn't cold. As much as one car cost I'm sure it's enough to fix that cooler all ready. This was before Covid 19 with the cooler 🤦🏾‍♀️ More

I am a female. I purchased a bmw suv. Every time billy calls he asks for my husband. This is annoying because I paid for the car and drive the car. It feels very sexist and not sure I’d buy another car calls he asks for my husband. This is annoying because I paid for the car and drive the car. It feels very sexist and not sure I’d buy another car from a dealer with this mindset. More

Alex Rogers is the best highly recommend this BMW dealership for your next car. They made the car buying process so easy for us. Great deal on a great car from a great dealership. dealership for your next car. They made the car buying process so easy for us. Great deal on a great car from a great dealership. More

Only complaint I have is the person I spoke to on the phone. I wish I could remember her name. She needs to be more educated. Other then that. The staff when entering always polite and knowledgeable. phone. I wish I could remember her name. She needs to be more educated. Other then that. The staff when entering always polite and knowledgeable. Thank you. More

Excellent experience. Giuseppe was outstanding, despite me living in another state and the current circumstances, he went out his way to made the whole process easy, answer all my questions kept me updated me living in another state and the current circumstances, he went out his way to made the whole process easy, answer all my questions kept me updated and even pick me up from the airport the day of my arrival. I never had such a great experience I highly recommend him. More

Very accommodating.... I appreciate the time the service representatives take the time to explain the type of repairs that need to be done and the availability of a loaner.... representatives take the time to explain the type of repairs that need to be done and the availability of a loaner.... More

Great service i was helped and everything was fixed in a timely manner really nice facility i will recommend to others in my bmw club timely manner really nice facility i will recommend to others in my bmw club More

Denis was great to deal with. Financing was actually a pleasure. I got a better deal than my bank. The docupad made experience much better than paper. I highly recommend hendrick pleasure. I got a better deal than my bank. The docupad made experience much better than paper. I highly recommend hendrick More

The sales team is very helpful and not pushy. But where they really excel is in the service department. Fast, professional and always on time. On one rare occasion something wasn't right they stood behin they really excel is in the service department. Fast, professional and always on time. On one rare occasion something wasn't right they stood behind their work and promptly corrected it. More