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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

May 09, 2020

HendrickBMW has always surpassed my expectations! They Hendrick BMW has always surpassed my expectations! They went above and beyond to help me with a tire on my old BMW and the service has always been so More

by AHUTTE3
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paullie Ranker, Denis Vukorep
May 22, 2020 -

BMW of Kansas City South responded

Ahutte3, we're so glad that we were able to go above and beyond your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South! Hope you are enjoying your new car!

May 08, 2020

I had a great experience at BMW with Denis Vukorep in sales for my new BMW and Derek Goodheart in service with my last BMW. Each person I dealt with was responsive and provided a high level of customer s More

by SSeck
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jhoda Edquist, Derek Goodhart, Denis Vukorep
May 22, 2020 -

BMW of Kansas City South responded

Sseck, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We'll be sure to let Denis and Derek know that you had a positive experience with them!

May 07, 2020

Professional and an efficient process from start to finish. Denis was kind and went above and beyond to drop my hold car back home. Thanks 🙏🏿👏🏿👏🏿 More

by ODUOR78
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Rodkem Matthews, Samuel Newton, Billy Roskosh, Alexander Rogers, Denis Vukorep
May 22, 2020 -

BMW of Kansas City South responded

Oduor78, we are so pleased you enjoyed your visit to BMW of Kansas City South! Hope you have a great weekend!

May 06, 2020

Everyone is so helpful and pleasant Everyone I came into contact was polite, pleasant and helpful Thank you for all your consideration. The service time was short. There was no waiting time befor More

by KARENMCCRIGHT
Recommend Dealer
Yes
Employees Worked With
All I came into contact were great , Paul Tracy
May 22, 2020 -

BMW of Kansas City South responded

Hi Karenmccright, we are very happy to have provided you with such a positive experience! Have a great day!

May 05, 2020

Here is what I appreciated about my most recent service experience at this dealership: Awesome communication. Work completed prior to promised time. Clean facilities. Availability of a clean loaner vehicl More

by jeffreymetzner
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paul Tracy
May 22, 2020 -

BMW of Kansas City South responded

Hi Jeffreymetzner, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction!

May 04, 2020

Giuseppe was an absolute pleasure to work with. He made us feel comfortable and made the car buying experience simple and straightforward. No BS, pressure to buy, or strong armed sales tactics. Would recom More

by NWazz
Recommend Dealer
Yes
Employees Worked With
Stewart Smith, Giuseppe Baldin
May 23, 2020 -

BMW of Kansas City South responded

Nwazz, we're glad you had such a wonderful experience with us! We'll be sure to let Giuseppe know that he did an outstanding job. Congratulations on the new car!

May 03, 2020

They got my car in on short notice. Polite service crew. Not only did they wash my car, they vacuumed it as well. This is a much appreciated thing as I have 4 kids and they tend to be messy. Thanks guys. Gr More

by rachel.heap
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paul Tracy
May 23, 2020 -

BMW of Kansas City South responded

Rachel.heap, your wonderful feedback and rating mean a lot to us. We strive to give our customers 100% satisfaction. Have a great weekend!

May 03, 2020

Very positive experience. Kevin and Shawn were very helpful in providing transportation to & from the airport. Kevin did a great job going through the paperwork and showing us the car. Zarrars was help More

by MIKELOIDA
Recommend Dealer
Yes
Employees Worked With
Austin, Kevin, Zarrars, Shawn
May 23, 2020 -

BMW of Kansas City South responded

Mikeloida, it's experiences like yours that really keep us motivated! Thank you for visiting BMW of Kansas City South! Congratulations on the new car!

May 02, 2020

Appreciated the ability to replace a car that was totaled in an accident during the COVID sheltering. We worked temotely for most of the process and found the dealer had great safety protocols in place for d More

by docsdonbon
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Jhoda Edquist, Clinton Wong, Alexander Rogers
May 22, 2020 -

BMW of Kansas City South responded

Docsdonbon, thank you for sharing your positive experience! We're happy that we could get you a new car during the pandemic. Congratulations on the new car! We'll pass the message on to Rodkem!

May 02, 2020

Outstanding experience at BMW South K.C Had one of the best experiences purchasing a 540i at BMW South K.C! Giuseppe Baldin our client advisor outstanding customer service and attention to More

by aliciamcmillan232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
May 23, 2020 -

BMW of Kansas City South responded

Hi Aliciamcmillan232, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We'll be sure to let Giuseppe know that he did a great job of giving you a wonderful experience!

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