BMW of Humboldt Bay

Angel and the service team at Humboldt were incredibly helpful and got me back on the road! I limped my car in on a Saturday afternoon, they made time for the work with a minimum of hassle. Very professio helpful and got me back on the road! I limped my car in on a Saturday afternoon, they made time for the work with a minimum of hassle. Very professional and friendly as well. All I can ask for as a customer. More

Michael and team are great to work with. I have nothing but positive experiences at BMW of Humboldt I have nothing but positive experiences at BMW of Humboldt More

I really enjoyed my experience with BMW or Humboldt Bay. I felt they went above and beyond to help me find the perfect vehicle for my needs and situation. The finance manager personally helped me and he was I felt they went above and beyond to help me find the perfect vehicle for my needs and situation. The finance manager personally helped me and he was kind, funny and straightforward. I enjoyed the experience and will be shopping there again if and when I need another vehicle. More

Angel, was very efficient and professional. He was very knowledgeable and was helpful to me making the right decision for my service. He was very knowledgeable and was helpful to me making the right decision for my service. More

It is always a pleasure to work with Michael as he is always friendly and courteous. always friendly and courteous. More

Excellent service, as usual: service was on time, work performed was thorough and I also got a shiny clean car! performed was thorough and I also got a shiny clean car! More

Amazing customer service! I will be back to work with them again! Loved the whole experience! I will be back to work with them again! Loved the whole experience! More

Manufactured problem Took a bmw to be diagnosed, they confirmed my suspicion for a faulty part and fixed it. however, after that they said that my vehicle has another prob Took a bmw to be diagnosed, they confirmed my suspicion for a faulty part and fixed it. however, after that they said that my vehicle has another problem and honestly it was not there before. How do I know? Because you can clearly hear it. My car was worse than when I first brought it in. After some digging into the vehicle, I found parts were just not there. Magic? Just don’t take your car here. This dealership is nice in the front but makes their money in the back (service department). More

Terrible service !!! Hey there i usually never write reviews i am usually a very content person when it comes to requesting services at any store , service shop , etc. but Hey there i usually never write reviews i am usually a very content person when it comes to requesting services at any store , service shop , etc. but here it goes i took my car i have a 530i 2004 i recently purchased this vehicle i took it there cause i need it smoged so they took it in saying at an estimate of 250$ they they called saying that they needed more time so they needed approval for 480$ ,they tell me i need to change the cars computer at a cost of 1800$, so then i asked what had they had done with my car to fix the problem the guy i spoke with , Devin , dint have a clue of what he was talking about more of a sales man !!! than a service guy he just keeps asking for more time approval @ 119$ per hr he needed 1000$ in time when i asked what they had done with the first hrs of services he had no idea, then he said he was going to talk to the technician and give me a call .waited and the call never came ,so i decide to call , when i talk to him now he says that they don't know what is wrong for car but that they need 1000$ in time and possibly from 2000$ to 3000$ in estimate for fixing the issue ,so i told em to wait , and i started calling other places to see if i could find a cheaper solution to my problem , so i researched and found out a few things ,then i called them i shared my interest in the issue and when i told Devin , that i had called other places to compare my options he said that since i had no trust in the fixing my issue or better said dint approve the estimate he asked for they were declining further assistance . so basically they have no idea what is wrong with my car .and the manager recommended two competitors LOL.. so after waiting for two weeks for the appointment at this dealership i sit in the dark with no help from the supposed professionals !!SO LONG STORY SHORT !! COMPLETE WASTE OF TIME !!!!!AND RIDICULOUS PRICING WITH NO KNOWLEDGE WHAT SO EVER !! More

Don't have your car serviced at this dealership. I have been a loyal BMW owner for the past 20 years and have had my cars serviced at BMW of Humboldt Bay since they opened. I've finally had enough. have been a loyal BMW owner for the past 20 years and have had my cars serviced at BMW of Humboldt Bay since they opened. I've finally had enough. Every time I take my car in I feel taken advantage of. They recommend unnecessary repairs. I traded my last car in when they told me it would cost $2,500 to have my rear brake pads replaced. They gave me $6,800 for the trade-in and then had the car on the lot for sale the following week priced at $16,995. I guess it didn't really need that much work. Most recently I took the car I traded my last car in for for my first paid oil change. I just passed the 50,000 mile free maintenance mark. The rep asked if I was there for a "standard scope maintenance" and an oil change. I stated I just needed the oil change. He went out to check my car and agreed it only needed the oil changed. He then walked me to his office and said he wanted to run the key to see if there were any other messages. I needed spark plugs. Fine. Today's bill was going to be $486! I said, "For an oil change?" He said that the spark plugs were $297! Really??? Oh, and I did get charged for the "standard scope" maintenance as well. I could go on and on. Save yourself the misery and go to a dealership you can trust. More