The staff is very gracious and helpful.
The waiting area is luxurious and accommodating. I appreciate the repairs, knowing the work is quality, best for my car.
The waiting area is luxurious and accommodating. I appreciate the repairs, knowing the work is quality, best for my car.
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by JBINNIE50
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
BMW of Humboldt Bay responded
Your praise for our staff’s gracious support and welcoming waiting area highlights our commitment to your comfort. Knowing you trust the quality of repairs on your BMW 328 is rewarding. Your kind words and five-star rating mean a lot to our service team.
David Daood
General Manager
david.daood@bmwhbay.com
I had an outstanding experience with the BMW Service
Department. The maintenance was completed professionally, efficiently, and with great attention to detail. My vehicle was returned in excellent condi
Department. The maintenance was completed professionally, efficiently, and with great attention to detail. My vehicle was returned in excellent condition, and I truly appreciated that it was washed and vacuumed before pickup. That extra touch made us feel genuinely valued and added to an already exceptional experience.
A special thank you to Michael in the Service Department for his professionalism, clear communication, and dedication to ensuring everything was handled perfectly. I would also like to recognize Mr. Ryan Baughman for leading such an exceptional team. Everyone was welcoming, friendly, and genuinely committed to providing outstanding customer service.
It's refreshing to experience this level of professionalism and care. I highly recommend this BMW Service Department to anyone looking for top-quality maintenance and a first-class service experience. Thank you to the entire team!
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by Kimhnorton
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Baughman
Aug 01, 2026 -
BMW of Humboldt Bay responded
It’s wonderful to know your BMW 330 received professional, efficient maintenance with great attention to detail and a thorough wash and vacuum before pickup. Michael will be thrilled to hear his clear communication and dedication made a difference. Thank you for recommending our service department and highlighting the friendly, attentive atmosphere.
David Daood
General Manager
david.daood@bmwhbay.com
Bought the car at the dealership, and have the
maintenance performed there. Very good experience for everything.
maintenance performed there. Very good experience for everything.
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by JEPOUST
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Not sure the salesperson was
Jun 18, 2026 -
BMW of Humboldt Bay responded
We’re delighted the purchase process and maintenance of your BMW M240 went smoothly. Michael is proud we could provide such positive support throughout. We look forward to assisting you again.
David Daood
General Manager
david.daood@bmwhbay.com
Customer service is lacking these days in many
businesses, however, BMW Humboldt has excellent customer service. So far I have dealt with Ryann, Michael, Jose and Lee. They may not remember me but
businesses, however, BMW Humboldt has excellent customer service. So far I have dealt with Ryann, Michael, Jose and Lee. They may not remember me but I remember them. BMW has very good employees and they’re appreciated.
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by auntydeb14
Verified Customer
Verified Customer
Jun 03, 2026 -
BMW of Humboldt Bay responded
We appreciate you taking the time to highlight the support you received. Michael and Jose Chiu will be pleased to hear how much you valued their assistance. It was our pleasure to care for your BMW X3 and we appreciate your recognition of our team.
David Daood
General Manager
david.daood@bmwhbay.com
Services completed in a timely manner Great atmosphere
the team did a great job I will consider using BMW of Humboldt bay for next service
the team did a great job I will consider using BMW of Humboldt bay for next service
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by hydardaood
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Hall
May 17, 2026 -
BMW of Humboldt Bay responded
We’re delighted your BMW X5 M was serviced promptly in a welcoming atmosphere. It’s wonderful to hear our team did a great job. We hope to assist you again for your next service.
David Daood
General Manager
david.daood@bmwhbay.com
We’re always satisfied with the service at BMW Humboldt
Bay. Everyone is pleasant, service is always done well and on time, and I always feel confident that they are knowledgeable and capable.
Bay. Everyone is pleasant, service is always done well and on time, and I always feel confident that they are knowledgeable and capable.
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by gghusband
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2026 -
BMW of Humboldt Bay responded
It’s great to hear our team’s expertise and prompt service keep your X5 in top shape. We’re glad the friendly atmosphere makes each visit smooth and confidence-inspiring. We look forward to helping with your next service.
David Daood
General Manager
david.daood@bmwhbay.com
Mike is an asset to your business.
Excellent with people communications. Your dealership is well maintained and a pleasure to attend.
Excellent with people communications. Your dealership is well maintained and a pleasure to attend.
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by FANJUAN
Verified Customer
Verified Customer
May 13, 2026 -
BMW of Humboldt Bay responded
It’s wonderful to hear Michael made your visit so enjoyable with clear communication. We’re glad our facility was well kept and that your BMW 330 got the attention it deserves. Thank you for the five-star rating and for choosing us for your service needs.
David Daood
General Manager
david.daood@bmwhbay.com
On time, less than estimated cost and excellent, friendly
service as always! Always Positive Experience
service as always! Always Positive Experience
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by AMHSWANK
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Hall
May 11, 2026 -
BMW of Humboldt Bay responded
Thank you for your feedback about the service on your BMW X3. We’re glad Michael and our team completed your visit promptly, kept costs below the estimate, and made it welcoming. We look forward to continuing to provide positive experiences.
David Daood
General Manager
david.daood@bmwhbay.com
Very pleasant and willing to accommodate me.
Goes for the whole staff They were all nice
Goes for the whole staff They were all nice
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by DEVIN_PEAL
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Hall
May 10, 2026 -
BMW of Humboldt Bay responded
It’s great to know our team made you feel well taken care of. Thank you for your kind note, and we look forward to helping with your BMW next time.
David Daood
General Manager
david.daood@bmwhbay.com
Top notch service!
From the employees in the service department to the sales staff, this team is so helpful. I felt truly cared for during my experience and am so grate
From the employees in the service department to the sales staff, this team is so helpful. I felt truly cared for during my experience and am so grateful to Michael, Lee, Ryann, and Jose for helping me take the next step in my vehicle journey. 🙏
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by Rose
Verified Customer
Verified Customer
May 11, 2026 -
BMW of Humboldt Bay responded
Rose, it's great to hear that Michael, Lee, Ryann, and Jose were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Humboldt Bay!
David Daood
General Manager
david.daood@bmwhbay.com
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