BMW of Hudson Valley

My best ever car buying experience. Kudos to the sales rep. This is the best car buying experience I ever had. Never felt any hard sell from David but was very helpful and guiding me in being able to make th This is the best car buying experience I ever had. Never felt any hard sell from David but was very helpful and guiding me in being able to make the right buying decision. Factual and very emphatic. Ken and Gabriela were very nice. My first no stress car buying experience. More

Seamless Experience David and the team at BMW of Hudson Valley offered a seamless experience when I was shopping for a BMW. Whereas most dealers give you the run around, David and the team at BMW of Hudson Valley offered a seamless experience when I was shopping for a BMW. Whereas most dealers give you the run around, asking you to come in, giving you low numbers on the trade, etc., BMW of Hudson Valley answered my questions quickly and efficiently. In fact, we made a deal in less than a day without stepping foot onto the dealer floor. I drove 150 miles up north to visit the car and was out of the dealer within an hour. No forced up-sell or tacky sales gimmicks. Just a refreshingly simple sales process. Thank you! More

Exceptional Service John Robertson made our car buying experience such a pleasurable one. He made us feel right at home the minute we walked through the door of Hudson Va John Robertson made our car buying experience such a pleasurable one. He made us feel right at home the minute we walked through the door of Hudson Valley BMW. He took his time during our test drive to point out and explain every feature the car had. In addition to John, we also worked with Ken and Gabriela who were all a pleasure to work with. John and Gabriela went above and beyond. Gabriela was so informative and thorough during the delivery of the car. She truly is BMW genius! They are both such assets to BMW of the Hudson Valley. BMW is so lucky to have them as part of their family and more importantly having them represent their name. We will absolutely refer John and Hudson Valley BMW to all our friends & family. Regards, Philippe and Lisa Rameau More

We have bought many vehicles through out the years( 1st vehicle in 2004)from this dealership and we have used only 3 Client advisors over those years, each purchase has been an easy process . We hope to co vehicle in 2004)from this dealership and we have used only 3 Client advisors over those years, each purchase has been an easy process . We hope to continue our purchases with them in the future as well. More

Our sales lady Amanda whitehead was excellent explained Our sales lady Amanda whitehead was excellent explained the technology of our Car adequately we felt comfortable with her professional knowledgeable Our sales lady Amanda whitehead was excellent explained the technology of our Car adequately we felt comfortable with her professional knowledgeable kind she is a well-qualified sales lady that assisted us on a personal professional level we were very pleased with her we had a great experience in purchasing our car she made it easy simple she was the best part of the BMW experience a great sales person understanding her customers on a very high level we have recommended her to family and friends knowledge her integrity her respect for her position and her clients or just great We thank her Amanda W. You are an exceptional employee for BMW an asset to the company thank you More

David closed the deal,... both times!! Big thanks to David Kreines for putting us behind the wheel of our second BMW. David’s professionalism, product knowledge and patience is what put u Big thanks to David Kreines for putting us behind the wheel of our second BMW. David’s professionalism, product knowledge and patience is what put us in our fist BMW. It was a 2016 328i xDrive with lots of options. He took the time to answer ALL our questions regarding leasing, financing and more importantly performance and reliability questions about the car. The car performed flawlessly over the 3 year lease period. So it was a no-brainer when the new 2020 330i’s were announced....we had to return to David to discuss another lease deal. Not having a car in inventory that matched our specific requirements, we decided to build our own 330i with all our options of choice. But building a “custom “ car via the BMW site was new to us and intimidating at first. Once again David stepped up and methodically guided us through the entire process. I went home, sat at the computer and my wife and I actually designed the car we’re now driving and forwarded the BMW build number to David ....how cool is that! David also kept us informed of every step in the process, from ordering to delivery. to introducing us to Gabriela Claussen who explain all the new and improved features The day I picked up the car, David introduced me to Gabriela Claussen. Gabriela was extremely helpful and patient in not only explaining but carefully demonstrating all the features of our new vehicle...and believe me when I say there were many!!! I was assured that in the future I could return at any time with any number of questions - this was very comforting to know. The entire process was a great experience. More

Minimal Pressure, Great Service Everything was very good from start to finish at this dealership. David was very friendly and didn't pressure me. The entire experience was pleasant a Everything was very good from start to finish at this dealership. David was very friendly and didn't pressure me. The entire experience was pleasant and the entire deal went off without a single problem. When it came time to take delivery of my car it was a luxurious and good experience. Isaac was very thorough and helpful when showing me the features my new car offers. Strongly recommend this dealership for reliable and good service. More

Great car leasing experience I never look forward to car buying/leasing, but this time my husband and I felt really good about the process. We were impressed with the entire staf I never look forward to car buying/leasing, but this time my husband and I felt really good about the process. We were impressed with the entire staff at BMW of Hudson Valley, particularly our client advisor, David Kreines, and our BMW genius, Isaac. David was very patient - he listened to our concerns and expectations, gave advice and information and worked with his manager to give us a very acceptable outcome. Isaac was also great - working patiently with us about the inner workings of our new vehicle. Thanks to everyone who was part of this good experience. More

helpful and courteous Our salesperson understood our requirements and was extremely helpful in presenting the various options as well as the advantages of each. He was pat Our salesperson understood our requirements and was extremely helpful in presenting the various options as well as the advantages of each. He was patient and addressed all our questions. He did not pressure us to make a decision which we appreciated and, in fact, we leased the vehicle on the spot. Importantly, he assumed responsibility for executing all the documentation required by our insurance agency. Gabriella was extremely patient and thorough in explaining all the features of the vehicle that we leased nd encouraged us to return the following week for a review. More

Professional and Thorough David and Landers were both incredibly helpful during my entire car buying experience. David was always quick to respond and was very knowledgeable i David and Landers were both incredibly helpful during my entire car buying experience. David was always quick to respond and was very knowledgeable in all aspects of the process. Highly recommend this dealership. More