BMW of Hudson Valley
Poughkeepsie, NY
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1,083 Reviews of BMW of Hudson Valley
Great Service Department From the drop off of my vehicle for regular service, to the warm friendly reception, to the receipt of my loaner vehicle , and to the pick up of my ve From the drop off of my vehicle for regular service, to the warm friendly reception, to the receipt of my loaner vehicle , and to the pick up of my vehicle, everything was perfect. When I picked up my car was also washed and vacuumed. Great service team and exceptional service experience. Keep up the great work More
Wonderful customer service LynnBas. Everyone at this dealership puts customer service as their first priority. It is so easy to make appointments when it is convenient for the LynnBas. Everyone at this dealership puts customer service as their first priority. It is so easy to make appointments when it is convenient for the customer. They are thorough, pleasant and always honest. Chris Cialini made sure I was well taken care of. More
Great Deal and Service This dealership goes out of their way to provide the best service possible! I received a fantastic deal on a new leftover car that priced below what I This dealership goes out of their way to provide the best service possible! I received a fantastic deal on a new leftover car that priced below what I was expecting. And getting upwards of 45 mpg is just another benefit to a great ride! More
Why I bought at BMW of Hudson Valley Michael Bueti and his staff were exceptionally professional, knowledgeable, gave me open communication, a stress-free transaction and when I picked up Michael Bueti and his staff were exceptionally professional, knowledgeable, gave me open communication, a stress-free transaction and when I picked up my new 2016 328i xDrive GT they had the paperwork all ready and it went smoothly plus the instruction about the GT was excellent. I have already recommended bmw of the Hudson Valley to friends and look forward to a long relationship. This is my 5th BMW and I love it! Thank you to Michael, Namita, Jasmine and.everyone there, all very helpful. Barbara Rego Janeczko More
Service BMW Poughkeepsie goes out of their way to ensure satisfaction when bringing your car in for service. I was sent reminders to schedule an appointment, BMW Poughkeepsie goes out of their way to ensure satisfaction when bringing your car in for service. I was sent reminders to schedule an appointment, given a loaner for the day, and the service was completed quickly. I worked with Joanne on many different occasions for service and have always left happy! -Erin Fea More
Truely excellent service I have been buying and servicing vehicles for almost 50 years. There are many good service departments and far too many sub-par service departments. I have been buying and servicing vehicles for almost 50 years. There are many good service departments and far too many sub-par service departments. I must say the service department at BMW of the Hudson Valley is exceptional. The service writer Joanne H. and her manager Phil D. have made it a pleasure to bring my vehicle in for servicing. That's an amazing feat by today's standards. I thank them for their professionalism and making me feel as if they truly care about my customer satisfaction. Mark Pla More
Always A Pleasure We bought our first BMW here four years ago and we absolutely love this dealership. Every experience with every employee has been nothing less than e We bought our first BMW here four years ago and we absolutely love this dealership. Every experience with every employee has been nothing less than exceptional. We now own two BMWs and could not be happier with our decision to continue our relationships with this establishment. My most recent visit was for the first oil change on my 2015 X5. Many thanks to Leanne in service, and to David Kreines who gave me a tour of the new showroom. It is always a pleasure coming here. More
chris gar outstanding service all around! the sales and service teams are very helpful and accommodating! this is my 3rd bmw from this location and have loved outstanding service all around! the sales and service teams are very helpful and accommodating! this is my 3rd bmw from this location and have loved all of them! More
Awesome I stopped in without an appointment and Joanne said they were a little slow, went back to the service area, and they all fit me in. She loaned me a ca I stopped in without an appointment and Joanne said they were a little slow, went back to the service area, and they all fit me in. She loaned me a car for the afternoon and when I came back, my car was done. She was very accommodating , and the service department corrected my problem with no questions asked. It was extreme refreshing and made me feel like I actually meant something other then just a sale. Joanne is awesome, you need to take care of this employee. Its employees like her, that make the organization shine, as well as the service department . More
Excellent service I recently found it necessary to bring my X3 into Bmwhv for service. I would like to begin by saying I had a very pleasant experience. for this visit, I recently found it necessary to bring my X3 into Bmwhv for service. I would like to begin by saying I had a very pleasant experience. for this visit, Joanne Holmes took care of me. Joanne was very thorough and knowledgeable in explaining the services that were needed. I will recommend my friends and family to this dealership for sales to and for service! More