BMW of Hudson Valley
Poughkeepsie, NY
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1,083 Reviews of BMW of Hudson Valley
Great service provider I have been coming to BMW of Hudson Valley over seen years now and they are truly a class act. Reliable, honest and reasonable in price. I have never I have been coming to BMW of Hudson Valley over seen years now and they are truly a class act. Reliable, honest and reasonable in price. I have never had a bad experience here. Highly recommended. F. Ast More
Best prices and best customer service ever Best BMW dealer ,very helpful ,friendly ,fast customer service and best prices you'll ever get .john robertson was really helpful ,he helped me from Best BMW dealer ,very helpful ,friendly ,fast customer service and best prices you'll ever get .john robertson was really helpful ,he helped me from A to Z and made sure I was satisfied More
service and nys inspection Professional and timely service. Car was cleaned very well both inside and outside. I've been servicing my cars here for the past 12 years and have ha Professional and timely service. Car was cleaned very well both inside and outside. I've been servicing my cars here for the past 12 years and have had no complaints. More
Other dealers should take notice as to how it is done I needed to get my X5 serviced before I took off on a long road trip the the 2016 INDY 500 and with little notice they took my car in and did everythi I needed to get my X5 serviced before I took off on a long road trip the the 2016 INDY 500 and with little notice they took my car in and did everything I needed plus gave it the once over to make sure it was good to go. Then to come back and get my car serviced, washed and cleaned on the inside makes me realize why buying a BMW truly is the right decision. First class people in the service department, no BS and just getting it done right with full disclosure in advance. Oh yeah and cost was great too!! More
What you shoukd expect from a Luxury Vehicle Dealership BMW of Hudson Valley diagnosed and serviced my vehicle in a professional and timely manner. My service coordinator, Joanne, kept me informed through BMW of Hudson Valley diagnosed and serviced my vehicle in a professional and timely manner. My service coordinator, Joanne, kept me informed through the repair process. I would definitely recommend BMW of Hudson Valley for your purchase and service needs. -Thomas Ver More
Overall Very Good Experience We have owned BMWs in the past, and we knew after researching that we wanted a 335 i x drive, manual transmission. Hudson Valley had 2 to spec on We have owned BMWs in the past, and we knew after researching that we wanted a 335 i x drive, manual transmission. Hudson Valley had 2 to spec on the lot, which is what brought us to Poughkeepsie from Connecticut. We found the overall experience to be very pleasant. Mike was very accommodating, never pushy and worked with us to be able to take ownership of the car on Saturday, taking on getting all the paperwork done including temporary registration and license plate. They still owe us 2 key rings which I am sure they will come through on! A few things about the dealership: Mike did not accompany us on the test drive - a technology expert did who was a lovely young man - but we just thought it was odd, and shouldn't the salesman know everything about the car ? (pretty certain Mike does). Because we had done extensive research, Hudson Valley appeared to initially price their vehicles higher than most. We had comparable prices from other dealerships, and Hudson Valley did work with us on price. The finance person who was also given the task of selling us extended warranties - really should be sticking to finance and not sales. Nice gentlemen, but when he made the statement that the tire and rim coverage would pay for itself in a year - we refused everything. He was basically saying the tires and rims will have to be replaced in a year? Don't think so . He was new to the dealership so perhaps it is just a training issue. Supporting facts as to why coverage is needed should be presented. For all the experts - it didn't appear that anyone was an absolute expert on anything which made us feel there was a certain amount of professionalism missing. We do have past experiences to compare to, having purchased BMWs and Audis in the past. Overall, very friendly and accommodating people and a very large selection of vehicles. We would go back to Hudson Valley in the future if they have the vehicle of our choice. More
My 335 This dealership and my sales associate were very good to deal with. Very happy with my transaction. Wasyl was very good. Prompt with information and This dealership and my sales associate were very good to deal with. Very happy with my transaction. Wasyl was very good. Prompt with information and had everything set for me. More
Another great experience at BMW of the Hudson Valley Great service experience as always. Job was done right the first time, car was ready when promised. Leanne was very helpful and friendly. I will be ba Great service experience as always. Job was done right the first time, car was ready when promised. Leanne was very helpful and friendly. I will be back next week with my other BMW. - Steve Lic More
Best experience ever !! I feel happy and overall satisfied with the service they provided. Andrew was very helpful and patient and Most important attentive to what I was loo I feel happy and overall satisfied with the service they provided. Andrew was very helpful and patient and Most important attentive to what I was looking for, and Rebecca did a great job in explaining the vehicle she is in fact a BMW genius More
Luxury Customer Service!!! If you want a luxury vehicle, and you want luxury service to match, come to BMW of Hudson Valley. I am totally satisfied with the service I received h If you want a luxury vehicle, and you want luxury service to match, come to BMW of Hudson Valley. I am totally satisfied with the service I received here, and I would give 10 stars if possible. The sales staff here went above and beyond my expectations! Mrs. Singh, John, Namita , and Landers were excellent; they were very friendly and made the car buying process quite comfortable. They were respectful and gave me exactly what I was looking for in a vehicle. As a recent graduate, I was apprehensive about getting a car, but they created an affordable plan for me, allowing me to drive a car that complements my future career as a lawyer. Both Namita and John did a great job explaining how to use the vehicle's features, allowing me to get the most out of my car. Whenever I need to get a new car, I will be going here from now on. More