BMW of Hudson Valley
Poughkeepsie, NY
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1,083 Reviews of BMW of Hudson Valley
Service My experience with the service department was very inviting and easy going. Phil Dolce explained everything in the service I was getting and helped me My experience with the service department was very inviting and easy going. Phil Dolce explained everything in the service I was getting and helped me understand the different options to keep my vehicle running smoothly. I will continue to use BMW of Hudson Valley for all my service needs and possibly in the future a upgrade to my vehicle. Roger Matt More
Always a pleasent experence I am always confident whenever I schedule service to be done to my BMW at Hudson Valley BMW. I know that the work will be excellent and performed by q I am always confident whenever I schedule service to be done to my BMW at Hudson Valley BMW. I know that the work will be excellent and performed by qualified technicians .Whenever I speak or have contact with my assigned service adviser, I know that they will be professional and courteous. My latest visit was no exception, having the pleasure of LEANNE CARNES as my personal service adviser. She met me when I dropped off my BMW, explained the scheduled service and kept me informed as to the progress of the service. I found the facilities to be clean and inviting and I will be confident that my next trip to Hudson Valley BMW will also be a positive experience. Louis Retzer More
Excellent customer service I recently had to bring my car in for service due to a bubble in the tire. I got an appointment the same day, brought the car in and got the tire repl I recently had to bring my car in for service due to a bubble in the tire. I got an appointment the same day, brought the car in and got the tire replaced. They even took car of the insurance claim. The work was completed on time and I was able to work from my laptop while I waited. Kathy wri More
2016 X1 _ Grerat Experience Purchased a new 2016 X1. Ira in sales was a pleasure to deal with. No high pressure tactics and very receptive to my concerns. Anu the manager was ver Purchased a new 2016 X1. Ira in sales was a pleasure to deal with. No high pressure tactics and very receptive to my concerns. Anu the manager was very accommodating, approved a fair trade in value for my old car. Rebecca helped me with the delivery and was very knowledgeable. Overall extremely satisfied, will definitely become a return customer. More
Same day service I had a coolant leak and called to make an appointment. They didn't want me to drive the car and took my car right in for the repair that same day. Th I had a coolant leak and called to make an appointment. They didn't want me to drive the car and took my car right in for the repair that same day. The service department does an excellent job of repairs and the service wrighters are knowledgeable and accommodating. More
Recall service I came in to replace a recall part on my vehicle. This is the second brand-new BMW X5 vehicle that I have purchased from this location. I keep coming I came in to replace a recall part on my vehicle. This is the second brand-new BMW X5 vehicle that I have purchased from this location. I keep coming back because the service is exceptional! Joanne Holmes is a large reason why. She's friendly, knowledgeable, and very personable. Love her! Sincerely, Rochelle Scott (a very satisfied customer) More
My first BMW Such great customer service! Wasyl and Rebecca couldn't have been anymore accommodating and friendly. Definitely will return for another BMW with them Such great customer service! Wasyl and Rebecca couldn't have been anymore accommodating and friendly. Definitely will return for another BMW with them in the future. More
Always great service! BMW of the Hudson Valley is where I go. bought. 3 cars in the 18 months.. Have had great service on every occasion. Leanne and Joanne are always a BMW of the Hudson Valley is where I go. bought. 3 cars in the 18 months.. Have had great service on every occasion. Leanne and Joanne are always awesome! More
"OUTSTANDING SERVICE!" Michael was great and very professional, he was a pleasure to work with. Everything was smooth and enjoyable. The whole experience was fabulous and gr Michael was great and very professional, he was a pleasure to work with. Everything was smooth and enjoyable. The whole experience was fabulous and great. More
A little over whelming Rebecca was knowledgeable, professional and patient with me as 1st time BMW owner. Follow-up email and invitation to revisit of I had questions or con Rebecca was knowledgeable, professional and patient with me as 1st time BMW owner. Follow-up email and invitation to revisit of I had questions or concerns felt like a lifeline! Thank you! More