BMW of Hudson Valley

One New BMW Wasn't Enough My family had the pleasure of working with David a couple of months ago. David was knowledgeable, attentive, and determined to provide the best servic My family had the pleasure of working with David a couple of months ago. David was knowledgeable, attentive, and determined to provide the best service possible. He didn't have a car the met all our criteria, but within a day found exactly the color and equipment on an 2018 BMW X2. Two months later so happy with our first purchase, that we decided to stop by again and meet with David. David once again, was responsive, friendly, and determined to make a deal happen. David goes above and beyond to make you feel comfortable with the stressful car buying process. I cannot be happier with my new 2018 330xi. I look forward to David getting our business on two more vehicles at the end of our leases! A big thanks to Savannah (Product Specialist) for taking the time to provide an indepth overview of the features of both the X2 and 330xi! More

Great experience This is the second bmw we have purchased from bmw of the Hudson valley. The sales manager Marcus Mancuso,and salesman David kreines were very helpful This is the second bmw we have purchased from bmw of the Hudson valley. The sales manager Marcus Mancuso,and salesman David kreines were very helpful and honest and fair. I was looking around at other dealers ships ,and was treated like I was just another customer. Needless to say I end up back at bmw of the Hudson valley and these to guys bent over backwards to make my wife and l feel comfortable.with that said we are very happy. More

Beware! I had submitted a build for a 2018 M3 with an M performance exhaust with Michael. He and Anu, the sales manager, signed on a price and monthly paymen I had submitted a build for a 2018 M3 with an M performance exhaust with Michael. He and Anu, the sales manager, signed on a price and monthly payment, walked me over to the finance manager Tony, and had me pay what was agreed as the first payment. When i came to pick up the car, Tony, whos tone had clearly changed, sat me down and quoted me a price significantly higher than my first payment claiming the initial payment didnt factor in an M performance exhaust. It was obvious this was planned because as soon as i said thats not what we agreed upon he went straight into defense mode. I insisted to speak to Anu, who kept claiming we are like family even though we had only ever met for a total of 10 minutes over the span of 2 cars ive gotten from them, but she would not speak to me face to face. After having the work the prive down again to still higher than my initial agreement, i came back to the dealer the next day asking for the original signed papers and they refused to show me any of them. Anu then on the phone claimed that the original payment was a deposit, which is inconsistent with the original claim that it was the pre-option price. My main mistake aside from thinking a dealership could be honest, was that i didnt get the monthly payment agreement signed on the same paper as the build sheet. But if you choose to shop here, do NOT take their word for anything. More

Professional Buying the car was made very easy because of the professionalism of everyone at the dealership. Also, trading in my 2 cars was made easy. The final, o Buying the car was made very easy because of the professionalism of everyone at the dealership. Also, trading in my 2 cars was made easy. The final, out the door price, was was I thought it would be when I first started to look for the vehicle. More

One of the BEST I ever had! What a great experience! I love the teamwork! The person that convinced me to buy was Lasi! We love David , he was great & very attentive! Lasi was What a great experience! I love the teamwork! The person that convinced me to buy was Lasi! We love David , he was great & very attentive! Lasi was consistently great!! Of course ANU made it possible financially for us to buy! She always is very supportive, and really provides the catalyst for us to buy!! More

I had a very good experience David worked hard to get me what I wanted and Lacey was very helpful getting me familiar with my new car. Everyone was very nice and professional, I David worked hard to get me what I wanted and Lacey was very helpful getting me familiar with my new car. Everyone was very nice and professional, I look forward to a long relationship with this dealership and BMW. Thank you. More

Buying couldn’t have been easier and more pleasurable David made buying my new/used bmw a pleasure. It was fast and easy. He used information from my last purchase and it was a breeze. Can’t thank him eno David made buying my new/used bmw a pleasure. It was fast and easy. He used information from my last purchase and it was a breeze. Can’t thank him enough. He found me the car that best fit my needs and wants. Lacy was awesome and knowledgeable. I highly recommend him and Hudson valley bmw. Service is always outstanding. Thanks you so much! I love my car!!!!! More

Great experience David was very helpful in providing options within the parameters established. Turned and my lease and purchased a certified vehicle. Overall great in David was very helpful in providing options within the parameters established. Turned and my lease and purchased a certified vehicle. Overall great interaction with everyone involved. More

Great Service David immediately identified the vehicle that met my requirements and made the purchasing process painless and pleasant. Landers explained everything David immediately identified the vehicle that met my requirements and made the purchasing process painless and pleasant. Landers explained everything clearly and in a straightforward manner while answering all of my questions knowledgeably. I would recommend others. More

Terrible experience Poor Customer Service Bought a used CPO BMW with 24K. Vehicle has been brought to the shop 4 times for the same repair. After numerous attempts to fix the problem I asked t Bought a used CPO BMW with 24K. Vehicle has been brought to the shop 4 times for the same repair. After numerous attempts to fix the problem I asked to trade vehicle in. Vehicle bought for $25000 and not even 3000 miles later they will take it in on trade for 16. After last attempted fix I also had an estimate for repairs needed.. $1958. ?!?! Caution written in yellow. I put 3000 miles on vehicle. Spoke to numerous BMW individuals who were helpful. Sent pictures but I will now send pictures while moving so he can see the RPM's and speed are not at a stand still. After being told the dashboard lights that come on are normal, i decided i needed a second opinion. It was confirmed that no these lights should not intermittently come on and off while driving the car. The tech pulled up a bulletin that stated there has been problems with the IBS sensor, a recall for the positive cable, a reprogramming thats needed, and also the alternator has been known to affect the charging system. I called and spoke to the sales manager to explain this. As an individual who is given this title you would expect him to have a positive attitude and not act like he is untouchable. He was loud, belligerent, basically laughed, and told me to bring it back to them. Completely disrespectful! I'm beyond disappointed and as a sales manager absolutely no way to speak to a customer especially for representing another persons business! I asked why I should bring it back to them when the vehicle was purchased off of you. He told me there was nothing he could do. He tried to take the car in on a trade and I wasn't happy. If the car wasn't having these issues from the get go I wouldn't be trading it in. No I'm not going to loose 9 thousand dollars because a vehicle is having an ongoing issue. More