BMW of Hudson Valley
Poughkeepsie, NY
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1,083 Reviews of BMW of Hudson Valley
Great people, great service, would recommend to everyone. On time, on budget, honest. Great service area, Phil an his staff were very acomdating and to the point. On time, on budget, honest. Great service area, Phil an his staff were very acomdating and to the point. More
I have a 2013 BMW 335xi and it was due for its first oil service!!! This will be my 4th car from this dealer and I always service it with Joanne Holmes! Joanne always treats me with respect and takes my bus service!!! This will be my 4th car from this dealer and I always service it with Joanne Holmes! Joanne always treats me with respect and takes my busy schedule and long distance drive into consideration!!! She always makes sure my car is washed AND vacuumed before I get there to pick it up! Thank you so much Joanne I'll be back with my other vehicle soon! More
I have worked with the service department of BMW of the Hudson Valley for 5 years. On every occasion they have been outstanding. As long as I continue to own BMWs, they will be my service department. Court Hudson Valley for 5 years. On every occasion they have been outstanding. As long as I continue to own BMWs, they will be my service department. Courteous, honest and capable every time. And if you ever need to go a step beyond, Phil Dolce it the person. Every company should have someone as capable and willing to help. More
My BMW 5 series had a front light out on a Thursday night .I called the next day and they fixed and cleaned my car all in a hour .Great service ! night .I called the next day and they fixed and cleaned my car all in a hour .Great service ! More
My service agent, Joanna Zammiello was extremely responsive to everything that I had requested regarding services needed on both my BMW's. She is very courteous, polite, welcoming and most of all, responsive to everything that I had requested regarding services needed on both my BMW's. She is very courteous, polite, welcoming and most of all, a professional individual which BMW is lucky to have. I don't think that I have ever received any negative services from the BMW dealers I have visited in the past and BMW of the Hudson Valley is no exception. I am more than happy to have services rendered at their facility and would recommend anyone who has a BMW to visit them. More
I had a dodge and others for many years but bought a BMW last year and the only do I love the car the service is a great reason to stay buying only BMW from the minute you enter the door it is such a presen last year and the only do I love the car the service is a great reason to stay buying only BMW from the minute you enter the door it is such a present experience More
My Service Advisor Joanne Holmes at Hudson Valley BMW is a pleasure to work with. She is professional, always accommodating and prompt to answer any questions. I have been a BMW client of Hudson Valley BMW a pleasure to work with. She is professional, always accommodating and prompt to answer any questions. I have been a BMW client of Hudson Valley BMW for over 9 years and have always been treated well. There have been times Joanne has been out on business trainings and she has referred me to Joanna Zammiello, also a Service Advisor. Joanna is professional and a wonderful team member. Joanne and Joanna compliment each other. More
The personnel is very friendly and courteous. The customer service department is experienced and thorough. Service was performed in a timely manner. They always offer a loaner car but I've never req customer service department is experienced and thorough. Service was performed in a timely manner. They always offer a loaner car but I've never required one. I usually wait for service to be completed. Even the salesperson was well-informed and helpful. I would say that this dealership exceeded my expectations and I would recommend it. More
In rating the service experience I recently had at Hudson Valley BMW, I'd have to rate it as a "5 out of 5". The work was done well, my car was returned promptly, the attendants were very friendly (I actual Valley BMW, I'd have to rate it as a "5 out of 5". The work was done well, my car was returned promptly, the attendants were very friendly (I actually enjoy talking with Joann and Tina), and the loaner I received was in good condition. While the work done on the car was good and I enjoy interacting with the staff, the service area is well maintained, also, which add to a good service experience overall.. More
Joanne and the entire team at BMW of the Hudson Valley were stellar. I was treated well and, more importantly, my car was services thoroughly and professionally. I would not hesitate to recommend them. were stellar. I was treated well and, more importantly, my car was services thoroughly and professionally. I would not hesitate to recommend them. Gina Samarotto More