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BMW of Fort Wayne
Fort Wayne, IN
645 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 645 reviews
September 27, 2020
Excellent Customer Service Award to Mr. Jaylon Daniels!! This amazing person was able to convince me to get a BMW and we were checking other premium SUVs as well! He works 24/7 to make his customers as happ This amazing person was able to convince me to get a BMW and we were checking other premium SUVs as well! He works 24/7 to make his customers as happy as possible!! My wife and I have had the best experience getting a vehicle from Mr. Jaylon!! The team with Mr. Caleb Bireley, BMW Genius really is tech genius, taught me all the features so smoothly! Also Mr. Scott Eubank made everything so easy to finalize! This is all freely written by me because it was an overall phenomenal experience!! Thank you so much BMW Fort Wayne!! 😊👍 More
by MKMD
September 18, 2020
Jaylon is excellent. He was friendly and polite from the Jaylon is excellent. He was friendly and polite from the beginning. I am very happy with my bmw 740i xdrive. Excellent customer service from everyone Jaylon is excellent. He was friendly and polite from the beginning. I am very happy with my bmw 740i xdrive. Excellent customer service from everyone I came into contact with. More
by Bolingo61
September 14, 2020
Despite the fact that I bought my car online, everything went well....Jaylon Daniels and Scott Eubank were in touch all way... easily and quicky called back and answers all my questions. I would like to wis went well....Jaylon Daniels and Scott Eubank were in touch all way... easily and quicky called back and answers all my questions. I would like to wish this dealership prosperity and success. well done 👍 More
by luckyelizabeth
September 09, 2020
BMW of Fort Wayne is by far the BEST dealership I’ve ever worked with! Not only did I have a wonderful salesman, but all the staff were amazing. The manager and business manager both came over and introduced worked with! Not only did I have a wonderful salesman, but all the staff were amazing. The manager and business manager both came over and introduced themselves long before I had decided to buy the vehicle. I spoke to two of their geniuses during the process and they were very helpful and knowledgeable and able to answer all my questions. It was a very pleasant and enjoyable experience. The only question I have now is why haven’t I been going to them all along! More
by Nursechelle
September 06, 2020
Jaylon was awesome to work with and made purchasing a vehicle out of state very easy. He went above and beyond to send detailed pictures and videos prior to us making the trip to BMW Fort Wayne. Everyone vehicle out of state very easy. He went above and beyond to send detailed pictures and videos prior to us making the trip to BMW Fort Wayne. Everyone was very helpful, transparent, and worked with us to make sure we felt comfortable and confident with our new purchase. Great experience! More
by corey.denman
August 27, 2020
One of the best dealer I ever had to deal with. Really helpful on everything specifically on shipping im really great full thank you guys helpful on everything specifically on shipping im really great full thank you guys More
by jvillegas
Employees Worked With
Other Employees :
Libby Somers, Ashley Motz
August 26, 2020
It was an absolute pleasure to work with Jaylon Daniels. He listened to what I wanted and identified a beautiful dream car for me. Icing on top, he worked out a sweet deal for me. The process from start to He listened to what I wanted and identified a beautiful dream car for me. Icing on top, he worked out a sweet deal for me. The process from start to finish was thorough and efficient. The team made me feel valued. The BMW Genius took the time to explain all the new features. This is my 2nd BMW so Evan, the resident BMW Genius, took time to show me how to take advantage of the luxury features of my new car. Mr. Eubanks, the business manager was very thorough handling the financial matters. It was worth the 5hr roundtrip to pick up this sweet deal. I could have had it brought to me, but I am glad I made the trip to get the personal attention Jaylon and team gave me. I’d do it again. Thank you all for the great experience and my new baby. More
by LadyAnna6!
Employees Worked With
August 23, 2020
Ashley was a treat to work with. A true professional in the automotive industry. I would definitely choose her again for my new vehicle purchase. She was always smiling polite and happy. the automotive industry. I would definitely choose her again for my new vehicle purchase. She was always smiling polite and happy. More
by pejgarrett
August 22, 2020
After a four-month online search I found exactly the car I was looking for at BMW of Fort Wayne. Ashley & Scott made the long distance purchase painless. I was looking for at BMW of Fort Wayne. Ashley & Scott made the long distance purchase painless. More
by brucep128
August 22, 2020
Everyone was great to work with and it was really easy process . The entire sales and finance team was attentive and made our experience good. The service department is also great to work with. process . The entire sales and finance team was attentive and made our experience good. The service department is also great to work with. More
by rvcmpkeller
