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BMW of Fort Wayne
Fort Wayne, IN
737 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 737 reviews
August 31, 2021
Service managers were friendly and helpful.Planned work Service managers were friendly and helpful. Planned work was explained and I was given an estimate on how long it would take. Work was completed to m Service managers were friendly and helpful. Planned work was explained and I was given an estimate on how long it would take. Work was completed to my satisfaction. Only suggestion would be to add some snacks in the waiting area to go along with the coffee. More
by STUESLEY
Verified CustomerEmployees Worked With
Service dept
August 28, 2021
Good professional staff made the buying decision easy. The service team also performed in a professional manner. They made buying a BMW an easy chioce The service team also performed in a professional manner. They made buying a BMW an easy chioce More
by jtreesh
Employees Worked With
Libby Somers
August 26, 2021
They were super helpful and I appreciated that they we not pushy like some dealerships are. They made sure I was getting exactly what I wanted in a Mini Cooper. not pushy like some dealerships are. They made sure I was getting exactly what I wanted in a Mini Cooper. More
by janalyn
Employees Worked With
Jaylon Daniels
August 26, 2021
Very professional, everyone did what they said they would do, they did it when they said they would, and they charged the price that I was given. do, they did it when they said they would, and they charged the price that I was given. More
by JACK71
Employees Worked With
Doug Bontrager
August 24, 2021
Devon went above and beyond to meet our needs and communicated well. He was amazing! We loved that we could have a loaner for the day to get some things done while our recall was taken care of. A communicated well. He was amazing! We loved that we could have a loaner for the day to get some things done while our recall was taken care of. Also, LOVE that they washed and swept out the car before returning it to us! More
by cameronpauls
Employees Worked With
Devon
August 24, 2021
Quick easy and fairThe quick red fox jumped over the Quick easy and fair The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog The quick red fox jumpe Quick easy and fair The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog More
by btoothaker
August 22, 2021
Returned my vehicle with the same problem it had when I brought it after several thousand dollars of repair. No mention of problems still. Went from satisfied to angry after 1 operation of the top brought it after several thousand dollars of repair. No mention of problems still. Went from satisfied to angry after 1 operation of the top More
by caribook
Employees Worked With
Brian, Scott
August 20, 2021
Kelly is amazing . Doug did a great job with my service work and the communication was top notch. I will be back again in the future! work and the communication was top notch. I will be back again in the future! More
by CARBONIRON
August 20, 2021
There was an engine light that required multiple parts to repair. I’m impressed with the helpful and professional treatment by the service department. They went above and beyond the call of duty on multiple repair. I’m impressed with the helpful and professional treatment by the service department. They went above and beyond the call of duty on multiple occasions. I would give them 10 stars if I could. More
by peteedgar04
Employees Worked With
Devon Waterman, Jimmy Amaro
August 19, 2021
Love all the people that worked on my car. They kept me informed and ended up doing a great job with the installation of the new carbon fiber parts for my car. I also had some custom pieces that they did informed and ended up doing a great job with the installation of the new carbon fiber parts for my car. I also had some custom pieces that they did a great job on. Thank you to BMW of Fort Wayne, they've earned a lifelong customer! More
by mickeyashpole
Employees Worked With
Devin in parts., James Tippmann
