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BMW of Fort Wayne
Fort Wayne, IN
646 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 646 reviews
August 11, 2021
Very knowledgeable salesman helped me find the perfect X3 with no pressure. He worked with my schedule and we negotiated a trade-in & quoted pricing all before I came to dealership to pick up my new vehicle with no pressure. He worked with my schedule and we negotiated a trade-in & quoted pricing all before I came to dealership to pick up my new vehicle. This is my 4th BMW. I highly recommend Mike Cramer of BMW of Fort Wayne! More
by doeringrr
Verified Customer
August 10, 2021
The location is not updated on the GPS yet, hope it will be corrected soon. The new location was organized. The services were professional with patient and good manners, Good job! be corrected soon. The new location was organized. The services were professional with patient and good manners, Good job! More
by Tracy
Employees Worked With
August 10, 2021
Brian was great at communicating service options and we really liked the new service stall video sent to us during the service. The service tech did a great job describing things while the vehicle was on t really liked the new service stall video sent to us during the service. The service tech did a great job describing things while the vehicle was on the hoist. More
by Ron
Employees Worked With
Brian
August 10, 2021
Only suggestion is you need to debug your online appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunatel appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunately he was able to get me in the schedule, but this has to be disruptive to the service team. Great job and more difficult than should be. More
by MATTANDJULIEMINNICK
Employees Worked With
August 08, 2021
Jaylon, Caleb and Scott were absolutely Amazing to work with and I would highly recommend them with and I would highly recommend them More
by Lbull0307
August 05, 2021
Everyone is always friendly & professional, a pleasure to deal with. (I don’t really have anything else to say but I have to have 25 word minimum! Haha!) deal with. (I don’t really have anything else to say but I have to have 25 word minimum! Haha!) More
by DONNA_SUTTON77
Employees Worked With
Doug and Brian and Hank
August 05, 2021
Devon and Brian were excellent in communicating the options I had when bringing my car in for brake issues. No pressure; I really appreciated that! options I had when bringing my car in for brake issues. No pressure; I really appreciated that! More
by swimfam
Employees Worked With
Devon, Brian
August 04, 2021
Service appointment was fineThe quote to fix a 3 inch Service appointment was fine The quote to fix a 3 inch scratch on my right bumper was excessive of over $1000. I didn't need a new bumper! I would n Service appointment was fine The quote to fix a 3 inch scratch on my right bumper was excessive of over $1000. I didn't need a new bumper! I would not allow my BMW to be repaired there as this estimate was way above what was originally guessed as between $600-$1000. More
by JAWFIXER1405
August 03, 2021
Libby was amazing and I came out with a WONDERFUL vehicle! I am so happy with my experience and I heartily recommend this dealership to anyone looking for a car! vehicle! I am so happy with my experience and I heartily recommend this dealership to anyone looking for a car! More
by lbrautigam15
Employees Worked With
Libby Somers
August 03, 2021
Excellent professional service every time. Service was timely ( I waited) and included a car wash which was unexpected. Service tech also checked for any service cost savings programs which was appreciat timely ( I waited) and included a car wash which was unexpected. Service tech also checked for any service cost savings programs which was appreciated. More
by ERICNSCHNEIDER75
Employees Worked With
