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BMW of Fort Wayne

Fort Wayne, IN

4.9
646 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle. We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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715 Grand National Drive

Fort Wayne, IN

46804

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Showing 646 reviews

August 28, 2021

Good professional staff made the buying decision easy. The service team also performed in a professional manner. They made buying a BMW an easy chioce More

by jtreesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Libby Somers
August 26, 2021

They were super helpful and I appreciated that they we not pushy like some dealerships are. They made sure I was getting exactly what I wanted in a Mini Cooper. More

by janalyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Very professional, everyone did what they said they would do, they did it when they said they would, and they charged the price that I was given. More

by JACK71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bontrager
August 24, 2021

Devon went above and beyond to meet our needs and communicated well. He was amazing! We loved that we could have a loaner for the day to get some things done while our recall was taken care of. A More

by cameronpauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Aug 24, 2021 -

BMW of Fort Wayne responded

Thank you for your kind words regarding your interaction with Devon! Customer service is important, and I'm glad we were able to meet your expectations!

August 24, 2021

Quick easy and fairThe quick red fox jumped over the Quick easy and fair The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog The quick red fox jumpe More

by btoothaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

BMW of Fort Wayne responded

Thank you for your review! We are so glad Mike, Scott, and Sarah were able to help you with your new vehicle! If you have additional questions, let us know!

August 22, 2021

Returned my vehicle with the same problem it had when I brought it after several thousand dollars of repair. No mention of problems still. Went from satisfied to angry after 1 operation of the top More

by caribook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Scott
Aug 24, 2021 -

BMW of Fort Wayne responded

Thank you for your feedback! It looks like Brian has been trying to reach you to bring your vehicle back in to us. You can give him a call back at your convenience so we can set an appointment. Just call 260-436-9000.

August 20, 2021

Kelly is amazing . Doug did a great job with my service work and the communication was top notch. I will be back again in the future! More

by CARBONIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Aug 20, 2021 -

BMW of Fort Wayne responded

We are so happy Doug was able to get your service work handled! Let us know if you need anything else!

August 20, 2021

There was an engine light that required multiple parts to repair. I’m impressed with the helpful and professional treatment by the service department. They went above and beyond the call of duty on multiple More

by peteedgar04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Waterman, Jimmy Amaro
Aug 21, 2021 -

BMW of Fort Wayne responded

Thank you for your kind words! We are so happy Devon and Jimmy could help get your car fixed and in working order!

August 19, 2021

Love all the people that worked on my car. They kept me informed and ended up doing a great job with the installation of the new carbon fiber parts for my car. I also had some custom pieces that they did More

by mickeyashpole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin in parts., James Tippmann
Aug 20, 2021 -

BMW of Fort Wayne responded

Thank you for coming in so we could help you with your new parts! That was a great addition to your vehicle!

August 18, 2021

Our third new X3 purchased in Fort Wayne and always get a fair deal. All the employees of BMW Fort Wayne are friendly and knowledgeable More

by ekfrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

BMW of Fort Wayne responded

Thank you for letting Mike and Scott help you with a new X3, and thank you for your repeat business! If you have any follow up questions regarding your new vehicle, please give us a call!

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