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BMW of Fort Wayne

Fort Wayne, IN

4.9
646 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle. We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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715 Grand National Drive

Fort Wayne, IN

46804

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Showing 646 reviews

September 06, 2021

Brian and Doug have always been extremely helpful, absolute professionals. Issue is always explained. Work completed on time and properly done. Car returned spotless. Very Happy More

by mevertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

BMW of Fort Wayne responded

Thank you for coming in and letting Brian and Doug help you with your vehicles! Let us know if there is anything else we can do!

September 05, 2021

service writer explained everything.the cars looked like it just came off the showroom floor.It ran like a dream. I could not have been happier. More

by RICKMYERSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsett
Sep 07, 2021 -

BMW of Fort Wayne responded

We are so glad Brian was able to help you with your vehicle in service! If you need anything else in the future, give us a call!

September 04, 2021

My salesman Jaylon Daniels worked fast to get me what I needed and we signed paperwork quickly! That was very important to me. I would highly recommend this dealership and working with Jaylon! More

by Keri Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Brian Dorset always provides great service with a helpful, customer-centric perspective. I always feel that I get treated right. The video walk-arounds of your vehicle are pretty cool too. More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorset
September 04, 2021

This is the best dealership in the whole state of Indiana. The sales professionals go above and beyond for their customers. Only place to go. More

by Thomas2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Eubank, Brain Dorsett
Sep 04, 2021 -

Thomas2.0 responded

They go so above and beyond that Mike jumped into a dumpster and almost ripped his pants to take a picture of a trashed and cracked windshield for an insurance claim investigation. He made sure I got paid by the insurance and I did!!! The customer experience here is unlike any other dealership.

September 03, 2021

They Always do a great job, the guys are top notch and quick getting you in and out. Car came back looking great as well! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bontrager
Sep 03, 2021 -

BMW of Fort Wayne responded

Thank you for letting Doug help you with your vehicle! Whenever you are ready for your next service, let us know!

September 01, 2021

The best dealership in Fort Wayne. No matter what car you are buying/own, their service and sales departments are impeccable! No other dealership I would rather do business with. More

by Hoosiertyler94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

BMW of Fort Wayne responded

Thank you for your repeat business! We are glad the service and sales department were able to help you!

September 01, 2021

Very professional staff and great buying experience. All questions, including out-of-state purchase, were promptly answered. Order changes were promptly executed and build status was communicated. More

by jsmith8242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

BMW of Fort Wayne responded

Thank you for trusting Mike and Scott with your out of state purchase! We understand how difficult that may be at times, and are thankful you gave us the opportunity to help!

September 01, 2021

The staff was very good and very professional. They answered all of my questions and provided options for my consideration. I will definitely by my next BMW from them, More

by RRIFKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

BMW of Fort Wayne responded

Thank you for shopping with us! We are so glad Mike and Scott were able to help you with a new vehicle. Please let us know if you have any other questions!

August 31, 2021

Service managers were friendly and helpful.Planned work Service managers were friendly and helpful. Planned work was explained and I was given an estimate on how long it would take. Work was completed to m More

by STUESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 01, 2021 -

BMW of Fort Wayne responded

Thank you for your feedback! This is something we had before Covid-19 and are considering bringing it back. We appreciate your opinion and are happy to take it into consideration. Thank you for your business!

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