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BMW of Fort Wayne

Fort Wayne, IN

4.9
646 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle. We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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715 Grand National Drive

Fort Wayne, IN

46804

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Showing 646 reviews

November 09, 2022

Everyone was very helpful. Everything was ready when I picked up my new vehicle and they spent just the right amount of time going through features. More

by LLUTHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

BMW of Fort Wayne responded

Thank you for allowing Mike to help you with your new vehicle!

November 03, 2022

Friendly service. When I finally got my car it went smoothly and quickly. People were knowledgeable. More

by PETAL1635
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Eubank
Nov 04, 2022 -

BMW of Fort Wayne responded

Thank you for allowing us to help you with your vehicle! If you need anything in the future, let us know!

October 31, 2022

I don't know who Scott Eubank is. I can say the guys in service were somewhat rude to me and also told me my keys were in the car...rudely. The car started even though I couldn't find More

by acweaponry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Bireley, James Tippmann
Nov 01, 2022 -

BMW of Fort Wayne responded

Customer service is very important to us, and I apologize you didn't receive top notch service when you came to pick up your vehicle! We use these situations for a teaching moment, so we are glad you brought it to our attention. Thankfully Caleb was there to help you find your keys, and we do appreciate you for coming to us with your new vehicle.

October 29, 2022

Mike Uniejewski helped me find the perfect Mini Cooper Convertible! Delivery process was quick and easy! Thanks Mike! More

by 2THAMAX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tippmann
Nov 01, 2022 -

BMW of Fort Wayne responded

Thank you for allowing Mike to help you with your MINI!

October 15, 2022

Easy convenient transaction. Mike was great at communicating from start to finish. Would recommend to deal with. More

by dubbing-perks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

All very helpful people. They spent as much time with me as I wanted. Always made me comfortable and welcome. More

by LVANDAELE22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hodgini. Not sure if I spelled that right, James Tippmann
October 11, 2022

Very friendly and professional staff and understanding from all prospective way of handling with client More

by Manoje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dant
Oct 12, 2022 -

BMW of Fort Wayne responded

Thank you for allowing Kevin to help you with your new vehicle! Let us know if we can do anything else for you in the future!

October 08, 2022

Outstanding! Clean! Quick! Everyone worked hard to make the deal happen! Even after I came in and picked a different vehicle. Couldn’t be any happier! When the ow More

by IR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tippmann
Oct 10, 2022 -

BMW of Fort Wayne responded

Thank you for allowing us to help you with your new MINI! I hope your family loves the new car!

October 04, 2022

Very knowledgeable and friendly and helpful. Best dealership I’ve been to. Always look forward to service appointments More

by Dkaylen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Dant
Oct 10, 2022 -

BMW of Fort Wayne responded

Thank you for coming in so Kevin could help you with a new vehicle!

October 03, 2022

This dealership has gone above and beyond and exceeded all my expectations with their customer service and professionalism. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uniejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Libby Somers, James Tippmann, Scott Eubank
Oct 03, 2022 -

Michael responded

Fort Wayne BMW has by far the best customer service I have experienced at any dealership. The staff is always helpful and polite. I appreciate the individualized experience and would recommend to anyone.

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