Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Fort Wayne
Fort Wayne, IN
645 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 645 reviews
July 15, 2023
Everyone that I dealt with was very knowledgeable and helpful. I am very satisfied with my new Mini and the whole experience at the dealership. I appreciated the time taken to help me set up my car spe helpful. I am very satisfied with my new Mini and the whole experience at the dealership. I appreciated the time taken to help me set up my car specially for me! More
by DMC
Verified CustomerEmployees Worked With
Libby Somers, Scott Eubank
July 14, 2023
The dealership and sales staff were very helpful, and knowledgeable! Will certainly buy there again. knowledgeable! Will certainly buy there again. More
by Adriene
Employees Worked With
July 07, 2023
I’m from Los Angeles and when purchasing a luxury vehicle we expect more. As in sparkling water, Espresso cappuccino, glass of champagne. Once we have started the process. Don’t ask me if I want some burn we expect more. As in sparkling water, Espresso cappuccino, glass of champagne. Once we have started the process. Don’t ask me if I want some burnt coffee or water fountain. And point in the direction of it . I can get that at any car dealership. And upon completion of the purchase. Give me a bmw gift bag. T-shirt detailing towel with detailing spray keychain, a few stickers . Those small things are pocket change to bmw. Making sure we go with a smile. More
by erichvr6942
Employees Worked With
July 06, 2023
Very knowledgeable When he didn’t know the answers he was quick to find them out. Understood the car very well. quick to find them out. Understood the car very well. More
by barry4210
July 05, 2023
Friendly, thorough personal service. Great at details with product explanation, custom ordering and paperwork. Nice follow up after the sale as well. Good knowledge of the brand and its Great at details with product explanation, custom ordering and paperwork. Nice follow up after the sale as well. Good knowledge of the brand and its customs. An outstanding car buying experience from start to finish! More
by jenpast
Employees Worked With
July 03, 2023
Libby was super great and helpful from the first phone call well past the purchase. She still Promptly responds with follow up questions now weeks past buy. I purchased from out of town and she made it v call well past the purchase. She still Promptly responds with follow up questions now weeks past buy. I purchased from out of town and she made it very easy and simple! Highly recommend Libby and BMW ft Wayne. More
by Cnielk
Employees Worked With
Libby Somers
July 02, 2023
Everyone made my experience of buying a certified pre-owned mini as easy as possible. Will definitely consider giving them my business, again. pre-owned mini as easy as possible. Will definitely consider giving them my business, again. More
by MACHALA.MATTHEW
June 29, 2023
Best experience at a dealer I have ever had. This team gets it and is devoted to providing outstanding service in every area. Will definitely return when it’s time for my next purchase. This team gets it and is devoted to providing outstanding service in every area. Will definitely return when it’s time for my next purchase. More
by mrf6222
June 27, 2023
The dealership staff was attentive and helpful. Facilities were spacious and clean with a comfortable waiting area. Facilities were spacious and clean with a comfortable waiting area. More
by Matt
June 15, 2023
Great experience working with Mike U on the Sales team. Very happy with our new BMW and with the trade-in process. Very happy with our new BMW and with the trade-in process. More
by bostonstevemartin
Employees Worked With
