BMW of Fort Washington

Ben and Alden was very helpful and considerate! ! They provided wonderFul customer service!! Thank you. ! They provided wonderFul customer service!! Thank you. More

I like the place , and they’re nice people, specially Ben thank you so much for everything I really appreciate it: thank you so much for everything I really appreciate it: More

Ben was amazing! He was very friendly, and a safe driver. It was very appreciated He was very friendly, and a safe driver. It was very appreciated More

Best BMW dealership that I deal with. It was the easiest negotiation. For next car I know where to go. It was the easiest negotiation. For next car I know where to go. More

I stopped at BMW Fort Washington with no appointment bc I was having an emergency. I met Rich Lanci the service manager who assisted me and made sure I was taken care of. He arranged a ride for me home and t was having an emergency. I met Rich Lanci the service manager who assisted me and made sure I was taken care of. He arranged a ride for me home and that’s where I met Ben - an amazing person! You can tell he really cares and had a great personality and made me feel comfortable. I will be recommending Fort Washington BMW to everybody! More

Came for service tbh is morning and was greeted by Ben. He provided excellent service and loved his energy. Melany was also very helpful with creating my loaner car paperwork. She is very knowledgeable abo He provided excellent service and loved his energy. Melany was also very helpful with creating my loaner car paperwork. She is very knowledgeable about these cars and the wait time was little to non with her working on my paperwork!! She was very nice and helpful. More

Everything was great service Ben checked next to make sure everything was running ok thanks sure everything was running ok thanks More

All sevice was great at Ft. Washington BMW Ben checked next day to make sure everything was ok thanks Washington BMW Ben checked next day to make sure everything was ok thanks More

I am very frustrated with this dealership. I bought a 2022 BMW X4 at the end of June in 2024. I was told by my salesperson that I had NEW tires and NEW brakes and all NEW fluids. On 11/21 I to I bought a 2022 BMW X4 at the end of June in 2024. I was told by my salesperson that I had NEW tires and NEW brakes and all NEW fluids. On 11/21 I took car in to have sensor replaced and was told I need NEW front brakes and an oil change. I was shocked! I sent messages that went unanswered. After weeks, i sent messages again. Finally, I got a call that basically said they could not do anything to help except credit me $500 when I get new brakes. Their cost for brakes are over $1200. The manager had no answers for me, just excuses for why I may need brakes and oil change. I just bought this car less than 4 months before I was told what was needed. I'm upset they they basically said they can't help. This is ridiculous. So much for customer service! I didn't want to give any stars. Maybe I was the wrong race to get the proper care. More

Ben and Rich lanci very helpful. i recommend the service department to everyone. also my tech Miguel i recommend the service department to everyone. also my tech Miguel More