
BMW of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The Dealership Manager called and relieved my concerns that my new M340 was used for other than minor test drives. The car was transported to BMW Fort Washington from another BMW Center, thus the odomete that my new M340 was used for other than minor test drives. The car was transported to BMW Fort Washington from another BMW Center, thus the odometer milage. BMW Fort Washington General Manger was polite, professional, and sincere that my purchase was a great one. It was. More
Nico was amazing! He dedicated his time to make sure we made the right purchase He dedicated his time to make sure we made the right purchase More
Very helpful. Explained everything . Great service. Spend a lot of time with new car. Very pleasant Explained everything . Great service. Spend a lot of time with new car. Very pleasant More
My mom bought this car and Nico did an amazing job explaining everything to us. I was very pleased with his service. explaining everything to us. I was very pleased with his service. More
Generally speaking, this is actually a pretty good dealership. They do seem to really work to try to get a deal done. But, be prepared to wait....a lot. I went to the dealership to get an appraisal dealership. They do seem to really work to try to get a deal done. But, be prepared to wait....a lot. I went to the dealership to get an appraisal for my trade-in and work on a deal for a used car. To work through financing to get my interest rate and get an initial number, meaning the very first deal sheet, took 2 hours. I know it's the typical, "make them wait a long time so they get impatient and say yes to whatever deal we give so they can get out of here," but 2 hours for one set of numbers seems wild. After we left, I stayed in touch with our salesperson to work on another deal. I stopped by on a Saturday at 10:30-11ish to see a different vehicle and work through numbers. I asked them to secure financing, but in the meantime, I left to run my errands. By about 1:30, I get a text saying all my numbers worked and financing was secured and that I was on the schedule for 4 pm. I get there at 4 pm and, an hour later, guess what....I was still waiting. All I was told was that, "you're next." I just told our salesperson that we had to go and that we can't sit around indefinitely. Dude had the audacity to whisper under his breath that he was xxxxx done, almost as if he didn't spend the entire time we were there talking with other people as opposed to working with us. I was excited about the deal we had and the car itself, but the idea of letting clients wait indefinitely and treating it as if it's a privilege to buy a car from them is just wild. I never hid the fact that I had no interest in waiting all day at the dealership, so the fact that they continued to play that game just seemed off. Definitely not a one-way street - I wasn't an easy client - but the expectation of the deal being easy shouldn't be on me, especially when it comes to making a big purchase. More
Wow, where do I begin with complimenting Ben? ! First, he quickly asked if we’ve been helped and facilitated getting someone from Parts to help us. He then showed us several tips, related to why w ! First, he quickly asked if we’ve been helped and facilitated getting someone from Parts to help us. He then showed us several tips, related to why we were there, which was SO helpful! I’m so glad we showed up to BMW when we did. If you need great customer service, ask for Ben!! More
First time at dealership and he got me in and out quick. Found me a nice clean 5 series. Found me a nice clean 5 series. More
Thank you Ben and Aldin for your amazing service , always got me covered with whatever I need got me covered with whatever I need More
BMW of Fort Washington has a super service department. They give you insights and interpretation of the analytics and listen to your needs. The great you with genuine care and great spirit. Ben Ámmar is They give you insights and interpretation of the analytics and listen to your needs. The great you with genuine care and great spirit. Ben Ámmar is one of the best customer attentive persons More