BMW of Fort Washington

Edward Salloum was outstanding!! Working from start to finish with Edward was the best car buying experience of my life. On the day of pick up I got to west German earlier than schedu Working from start to finish with Edward was the best car buying experience of my life. On the day of pick up I got to west German earlier than scheduled and Edward was eating his lunch. I sent him a message that I arrived early and he stopped eating and came and found me in the lobby. What a guy! I highly recommend this dealership and this client advisor. More

Mike Prince - Great Salesman I recently purchased the new 3-series BMW. My whole experience from beginning to end was excellent. Mike Prince, the salesman was very informative a I recently purchased the new 3-series BMW. My whole experience from beginning to end was excellent. Mike Prince, the salesman was very informative and pleasant. The whole staff was welcoming and attentive. They definitely do go over and beyond for whatever your needs are. More

Edward Salloum was Awesome! I've purchased from Edward in the past and I went back to him for a reason - he's great! He's really very helpful going above and beyond to help get I've purchased from Edward in the past and I went back to him for a reason - he's great! He's really very helpful going above and beyond to help get me into the right car. He was very frank about some cars that I didn't end up going with, he did a great job about getting me into the right car for me. There were lots of things that Edward did both big and small that were extremely helpful with the transaction. He's a great guy to work with and I would definitely purchase a car from him again in the future. More

Franco D'Ambruoso was great. Franco D'Ambruoso was our Client Advisor. He was very knowledgeable and helpful throughout the entire sales process. He made our experience run smooth Franco D'Ambruoso was our Client Advisor. He was very knowledgeable and helpful throughout the entire sales process. He made our experience run smoothly. His pleasant and professional manner was comforting and made our experience stress free. After many leases with West German, once again we have been very satisfied. More

Very attentive and Easy to work with Mike Prince was very attentive to what we were we looking to acquire and did his due diligence to present us with several options that met our criteri Mike Prince was very attentive to what we were we looking to acquire and did his due diligence to present us with several options that met our criteria. Just finished a second purchase with Mike and it was easier than the first one. Mike is a professional. He clearly understood what we wanted and delivered on both purchases. More

Good car buying experience This was a very good car buying experience from start to finish. There was no pressure to “Buy right now or this deal is only good for today” tactics This was a very good car buying experience from start to finish. There was no pressure to “Buy right now or this deal is only good for today” tactics. Mike Prince was very knowledgeable, professional and easy to work with. More

Awesome sales rep So glad I came to this dealership.Francesco was so helpful. He listened to everything I wanted. Also very informative. He took the time to show us mul So glad I came to this dealership.Francesco was so helpful. He listened to everything I wanted. Also very informative. He took the time to show us multiple vehicles. This is our second vehicle we purchased from Germantown bmw because of Franco’s knowledge and personality. More

Phenomenal Car-Buying Experience I recently purchase a certified used 2016 535i xdrive BMW Gran Turismo from West German BMW and I had a phenomenal car-buying experience. I traveled I recently purchase a certified used 2016 535i xdrive BMW Gran Turismo from West German BMW and I had a phenomenal car-buying experience. I traveled from the local Washington, DC metropolitan area (more than two hours away) to buy my car and it was well worth it. The car was in immaculate condition and it looked even better in person. I was very impressed in terms of how well the car was kept, considering that it was a 2016 model. My car-buying experience was very simple and hassle-free/pressure-free. Mike Prince was attentive, responsive, knowledgeable, and extremely patient. He responded promptly to emails/voicemails prior to my visit to West German BMW. Additionally, Steve (the BMW Genius) was also extremely knowledgeable and patient. Both Mike and Steve took time to show me distinctive features about the car, without rushing. I would definitely purchase another car from West German BMW!!! More

Overall Fantastic Experience I was lucky to have the opportunity to work with Mike Prince - He was absolutely phenomenal. Extremely knowledgeable, caring, and informative. I would I was lucky to have the opportunity to work with Mike Prince - He was absolutely phenomenal. Extremely knowledgeable, caring, and informative. I would recommend Mike to anyone! He made my stressful car shopping experience the best it could’ve been. Outstanding customer service!! More

New Customer To BMW My husband had two BMW's in the past. I was coming off of a Mercedes lease, and wanted to look at an SUV, The X3 appealed to me. On my first visit, I My husband had two BMW's in the past. I was coming off of a Mercedes lease, and wanted to look at an SUV, The X3 appealed to me. On my first visit, I met Michael Prince. He was very knowledgeable, and not high pressured. I was very upfront with Michael about my quest to find the right vehicle for me. After that, I visited the dealership once again, and had one of BMW Genius' go over the vehicle vs a Mercedes GLC300. The X3 became my choice, and the non stressful deal was made. All of my questions were answered. Michael (Mike) made the experience painless. I would definitely recommend the dealership using Mike Prince. More