BMW of Fort Washington

Steve and Troy are great. In the midst of a terrible epidemic, and drastic changes in our lives, with limitations on everything we do, Steve and Troy found the perfect car for In the midst of a terrible epidemic, and drastic changes in our lives, with limitations on everything we do, Steve and Troy found the perfect car for me and got me through the purchase in almost record time. Thanks so much. More

Great service! Fourth BMW in a row and Steve Pearlman did another fabulous job with getting everything set up before, during and after the sale. Troy Pearlman also Fourth BMW in a row and Steve Pearlman did another fabulous job with getting everything set up before, during and after the sale. Troy Pearlman also did a great job of helping with the updated technology and the choices of options. More

It was an absolute pleasure dealing with not only Phil but also the rest of the West German BMW team. Thanks again Phil for being easily accessible and extremely helpful throughout the entire process. I w but also the rest of the West German BMW team. Thanks again Phil for being easily accessible and extremely helpful throughout the entire process. I would definitely recommend WG BMW and I know I'll be back! More

Amazing Experience and great employees!! I had an exceptional experience at this dealership, their attention to detail was wonderful. The employees- Jim, Jeremy, and Phil went above and beyo I had an exceptional experience at this dealership, their attention to detail was wonderful. The employees- Jim, Jeremy, and Phil went above and beyond to make this experience world class. I would highly recommend to buy a car here! More

They jumped through hoops to get me the car I wanted. Worked with me and my budget and got me a great warranty. Ask for phill Worked with me and my budget and got me a great warranty. Ask for phill More

Bought a 5 Series based on the exceptional knowledge and low key approach of Ed Fallon. Ed is a seasoned pro who understands that knowing what your customer’s objectives are, answering their questions and p low key approach of Ed Fallon. Ed is a seasoned pro who understands that knowing what your customer’s objectives are, answering their questions and providing in-depth knowledge are the key elements for success. The process was efficient and we are very happy with the car. All good! More

The whole process was seamless! Franco was fantastic. Stanley was awesome. Look forward to doing business in the future. Will definitely be recommending my friends. Stanley was awesome. Look forward to doing business in the future. Will definitely be recommending my friends. More

WG BMW made buying the car painless! Phil demonstrates a high level of sales professionalism. I will continue to buy my BMW’s from WG. high level of sales professionalism. I will continue to buy my BMW’s from WG. More

Great service and staff. Communication blew other dealers out of the water on negotiation and deals. Andrew was knowledgeable and was a true patron of the brand. out of the water on negotiation and deals. Andrew was knowledgeable and was a true patron of the brand. More

Stanley did an amazing job from the second I called the dealership. He was very prompt and had a true sense of urgency which I really appreciated. After he found the car that I wanted to lease, I met with dealership. He was very prompt and had a true sense of urgency which I really appreciated. After he found the car that I wanted to lease, I met with his managers which all seemed amazing while I was there. We agreed to a deal and shortly after, I was told that I qualified for a "new grad" offer which would be an additional $1000 off the MSRP (recent Master's degree), so it lowered the monthly payment even more. I was told that they just needed to see my diploma and that it would apply, so I signed an agreement for the new/lowered price. Fast forward to 2 weeks later, the day that I planned on picking up the car, I was told that there are certain criteria that needed to be met in order to qualify for this new grad discount. This turned into 3 whole days of completely waiting, not to mention without having a car since I returned my last lease to a different dealership. My anger and frustration is mostly directed towards the managers and finance department since NO ONE told me about criteria that had to be met in order to qualify for this discount. Granted, this is the car that I wanted and we already negotiated a great deal, but since this offer was brought to my attention (the manager came and found me after we already made a deal), I was so fixated on this lowered price. I hope they don't make this mistake again in the future and get someone else's hopes up without explaining the whole process. Employees should be required to at least know that there are specific parameters that need to be met. Overall, Stanley did an awesome job for my first experience leasing a BMW, however I thought otherwise for the other departments that I dealt with. More