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BMW of Florence

Florence, SC

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28 Reviews

2199 David H McLeod Blvd

Florence, SC

29501

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28 Reviews of BMW of Florence

September 14, 2017

Excessive charges for small tasks, Florence, SC BMW I would like to complain about my experience at BMW of Florence, SC. I needed a tail light bulb changed. The bulb cost is $5. They wanted to charge me More

by Frustrated with 5-Star Automotive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty
Sep 15, 2017 -

BMW of Florence responded

Thank you for your feedback. We regret to hear that you weren't satisfied with your service quote. We always want to provide our customers with honest service and fair prices. We would appreciate a chance to discuss this with you; please contact me so I can address your concerns. Best, Evan Cantrell General Manager ecantrell@fivestarflorence.com

August 26, 2017

Buying a SUV Kendrick Goodman was very helpful and I'm very satisfied with everything he did for me to get my new ride, except the cleaning people don't do a good More

by Mindy Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick Goodman
Aug 27, 2017 -

BMW of Florence responded

Congratulations on your purchase, Mindy. We're glad Kendrick provided a positive buying experience with his assistance. We work hard to provide services that leave our customers feeling satisfied and positive, and we look forward to helping you with any of your needs.

June 14, 2017

Worst Experience EVER! I bought a brand new 2012 BMW 535i from this dealership. I left it overnight with them for service. The service people left my keys out and did not lo More

by webstervic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
March 19, 2017

This is run like all of Dickie Pope's other trash dealership These guys push stuff you don't need... I did not realize that Guy Pope owned this joint til it was almost too late. After it was revealed, I got out More

by hoopdi.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy Richard Pope
June 24, 2013

I took my car to this place. I was told one thing was wrong with my car. I agreed to let them fix it. I picked up my car. No one explained to me what was done. I had to ask questions. Two days later the More

by Patty29102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tabatha
March 29, 2012

I am a return customer. These folks do what they say and say what they do, not all dealerships do that today. I have also used the service department, they do a great job; all in all, this is a very profess More

by sumter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa, Gregory and Monica
October 20, 2010

I did an Internet search for pre-owned BMW 528's and found one that interested me @ Imports. Sent email requesting more info - no response. Called dealer the next week and salesperson was courteous, b More

by BMW Shopper
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bernadette, Theresa, Stephenie, Greg
December 10, 2009

After working with "super-friendly" salesperson for several months and agreeing to an out-the-door price of a used vehicle, that price was not honored when I arrived at the dealership to purchase the More

by 2catsnme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Mixon, Bobby Sears, Theresa Semmler
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