BMW of Florence

BMW of Florence did an excellent job, I highly recommend. Ask for Jay Hoff. No pressure, they just answer your questions help you choose. Ask for Jay Hoff. No pressure, they just answer your questions help you choose. More

The service department did a nice job getting me in and updating my service maintenance schedule with quality and professional work. I will return for future service requirements. updating my service maintenance schedule with quality and professional work. I will return for future service requirements. More

EXCELLENT service Department. I brought my BMW X3 in for its first routine maintenance. It was such a pleasure to work with such polite service staff. The communication was excel I brought my BMW X3 in for its first routine maintenance. It was such a pleasure to work with such polite service staff. The communication was excellent. The transport service to take you where you need to go while your car is being serviced was wonderful. Thank you Joel & your great staff! More

Jay, our sales advisor went above and beyond to assist us getting into the vehicles we were looking for. A very pleasant experience! getting into the vehicles we were looking for. A very pleasant experience! More

Since I’ve had my car, I’ve always taken it to BMW of Florence. Joel Capps waited on me the last few times and it’s always a pleasurable experience. I really like the shuttle service they provide while y Florence. Joel Capps waited on me the last few times and it’s always a pleasurable experience. I really like the shuttle service they provide while your vehicle is being serviced. What I love most is how they take the time to answer any questions I may have in detail without making me feel like I’m being rushed out of the door. Thank you for your great customer service care! More

Everyone was great. . Jack really tried hard to help me get the v.a. Discounts I thank everyone . Jack really tried hard to help me get the v.a. Discounts I thank everyone More

While traveling from our home in Maryland, my wife and I ran over a deer carcass, which resulted in damage to the steering of our BMW. We left the car with Matt in the BMW of Florence Service. The repairs w ran over a deer carcass, which resulted in damage to the steering of our BMW. We left the car with Matt in the BMW of Florence Service. The repairs were made in a timely fashion and Matt was very helpful in keeping in touch with us regarding the repair. I do recommend BMW of Florence, a very reliable dealership according to our experience. More

The service person, Joel, is very reliable and very friendly to customers. I’ve been a customer for over a decade and never had a bad experience with this dealership. The reason I keep owning BMW cars friendly to customers. I’ve been a customer for over a decade and never had a bad experience with this dealership. The reason I keep owning BMW cars is because service is top notch. More

BMW of Florence has always treated us well, and fairly. Joel Capps is exceptional as a service advisor. He is knowledgeable and keeps us informed on all aspects of our service. Joel Capps is exceptional as a service advisor. He is knowledgeable and keeps us informed on all aspects of our service. More

Joel is amazing any time I have to take my car in for service. He is the epitome of customer service! Darren and Brody who drive the shuttle are also always super nice and helpful! They all make my exper service. He is the epitome of customer service! Darren and Brody who drive the shuttle are also always super nice and helpful! They all make my experience a 10/10 every single time! More