BMW of Crystal Lake

You Need To Buy From Here!!! Best Dealership In The Area! I Have Bought 2 Cars From Anderson Bmw And Both Times Everything Went Smoothly. It Is So Quick And Easy. They Are So Frie Best Dealership In The Area! I Have Bought 2 Cars From Anderson Bmw And Both Times Everything Went Smoothly. It Is So Quick And Easy. They Are So Friendly And So Helpful!!! Eric Is An Amazing Sales Person. He Does Whatever He Can To Help You Get What You Need/Want. If Your Looking For A Car Go Here First You Won't Be Sorry :) More

Excellent Service ! Very pleasant experice when purchasing my 328ix drive BMW. Eric a big help under special circumstances. Great to see TIM Colon mgr there! Very pleas Very pleasant experice when purchasing my 328ix drive BMW. Eric a big help under special circumstances. Great to see TIM Colon mgr there! Very pleased ! Highly recommend! Excellent service dept big plus too!! Derek always helpful! Chuck & Joan Miller Gave 5 stars in every catagory! More

Amazing buying experience. Irv Robinson is the one to see! Just bought our second car from Irv Robinson. Irv is as good as they come when you look for a sales person. We changed our order four times because w Just bought our second car from Irv Robinson. Irv is as good as they come when you look for a sales person. We changed our order four times because we kept changing the options and each time Irv made sure everything was taken care of. We also got a top dollar for our trade in! Thanks so much Irv! We will definetly be back! Matt and Natalie More

Outstanding car buying experience From day 1 working with Eric, I have been treated vrey friendly with professional knowledge, Eric asnwered every question I asked, and always met me a From day 1 working with Eric, I have been treated vrey friendly with professional knowledge, Eric asnwered every question I asked, and always met me and my wife by the appointment time, for our 2nd trip for purchaing car, he prepared everything in advance so that we did not get delay for the papaer work, also spent much time to show us how to set up and operate the new car, coverall, it was a pleasent car buying experience, and I highly recommend the dealership. More

Very honest and fantastic service. Discovering Irv (and this dealership) made this the quickest and easiest car transaction that I can remember. Any questions that you have, Irv will an Discovering Irv (and this dealership) made this the quickest and easiest car transaction that I can remember. Any questions that you have, Irv will answer them thoroughly and candidly. There was never any pressure put on me. Irv makes it easy and makes sure that you have fun throughout the process. Irv's reputation is well-earned and I'll be seeing him again. More

Excellent dealership to work with for an internet purchase! I had a very good experience with the "long-distance purchase" of a 2011 X3 from BMW of Crystal Lake! Living in Kansas, I saw their listing on Cars. I had a very good experience with the "long-distance purchase" of a 2011 X3 from BMW of Crystal Lake! Living in Kansas, I saw their listing on Cars.com and we quickly agreed on sale terms, transacted, and I flew into Chicago to pick it up and drive it home. Irv was a pleasure to work with - knowledgeable and experienced, a good communicator, and he worked hard to make sure that I felt good about the whole experience of buying a car from them. The time he spent with me to ensure that I understood all of this car's many features exceeded my expectations! More

BMW of Crystal Lake Working with Irv at Crystal Lake BMW was by far the best experience I've had buying a car. He created a relaxed, fun and low pressure environment and Working with Irv at Crystal Lake BMW was by far the best experience I've had buying a car. He created a relaxed, fun and low pressure environment and always know how to make you laugh. Even though I live almost two hours away I will definitely be returning to Crystal Lake BMW for any future BMW purchases! ****UPDATE***** I purchased a used car at Anderson BMW about a month ago. The car buying experience was great! The sales team really did a great job making sure that I was happy with the deal and their service. A week after I bought the car I emailed the salesman and another associate to see if they could contact the previous owner about some things that were missing on the car(rear headrests, floor mats, etc). I did not receive anything back regarding whether they could or couldn't do anything. Nothing. A few days after that I received a call asking to email them a copy of my trade in vehicles registration. This tells me that they are only starting this process over a week after I bought the car? I didn't mention anything just did as I was asked. Yesterday, now almost a month later, i was pulled over due to my registration not matching my current vehicle but the vehicle that I traded in. I left a message at the dealership last night around 5 and received a call this morning saying that they don't see anything wrong as it shows the correct vehicle was registered on the DMV website. I called the DMV to confirm to find out that the status was changed this morning. This dealership gives me the feeling that all they wanted was my money and now that they have it they don't care. I never received information about the missing items and my registration took a month and a warning ticket for them to make any actions on it. Will not be returning. More

Make BMW-Crystal Lake your First Stop. Save time and money! Initially was there to have service done on my Z4. While waiting for the diagnosis, I met with Irv Robinson and we chatted about recent BMW models, p Initially was there to have service done on my Z4. While waiting for the diagnosis, I met with Irv Robinson and we chatted about recent BMW models, politics & healthcare! Really had no intention of making a purchase but a great salesman, like Irv, was able to convince me and direct me to a particular certified BMW (335). The test drive gave me second thoughts about doing a trade-in. Irv's presentation of real-time facts on features, similar model pricing in the market and trade-in prices nailed it for me. Nick Erieau, Sales Manager, gave me my options and a no-stress bottom line to close the deal. A couple of requests were immediately agreed upon and a third is considered as a challenge for Irv who doesn't walk away until achieving successful completion! Lindsay Sickal, Finance Director, was very efficient with no hassle on the extra options available. More

Eric Pederson is awesome! I buy new cars every year or so (at this point only BMW's) and I'm sure to shop around each time I get a new one. Hands down the best deals here and i I buy new cars every year or so (at this point only BMW's) and I'm sure to shop around each time I get a new one. Hands down the best deals here and if you don't believe that, call motorwerks or knauz or patrick and see how they compare. Price aside though, I'd pay a little more just to work with Eric. He is a no BS kinda guy. He's very honest and doesn't waste your time at all. Highly recommend. Didn't buy the new car yet but when I do I will be sure to see Eric. More

Excellent Experience and Awesome Salesman (Eric Pedersen) As a first time buyer at Anderson BMW of Crystal lake, I was pleasantly surprised with all aspects of the car buying process. Walking in educated and As a first time buyer at Anderson BMW of Crystal lake, I was pleasantly surprised with all aspects of the car buying process. Walking in educated and prepared to shop around, I found no need to go anywhere else as I was treated with excellent care and was given truthful and accurate information pertaining to the car I was interested in buying. Price was a non issue, as the car was accurately and competitively priced, making the car buying process even more seamless as it came time to purchase. Every stop war rolled out along the way, as the car was detailed and ready to drive off the lot the night I came in to pick it up. All in all, I walked out feeling great about my decision and have felt better about it each and every day following, knowing I got a great/fair deal from an outstanding dealership with great employees. In the days following, I have had great experiences with the service team and enjoy going back to the dealership each and every time. Overall, an outstanding dealership and car buying experience. More