BMW of Crystal Lake

Professionsal & Customer Oriented Irv Robinson made our car buying experience very pleasant. He is very knowledgeable and professional. The whole transaction went smoothly without any Irv Robinson made our car buying experience very pleasant. He is very knowledgeable and professional. The whole transaction went smoothly without any issues. We originally saw the car on line & the information including price were accurate. More

Amazingly Quick and Enjoyable Eric was an awesome salesman, everything went as smoothly as it could be. No Pressure, it was whatever you guys want. Told us the new BMW will be read Eric was an awesome salesman, everything went as smoothly as it could be. No Pressure, it was whatever you guys want. Told us the new BMW will be ready in 3-4 weeks, called me two weeks later and the BMW was ready... It was a nice surprise. Didn't have to haggle the price or anything else... Thank you More

Amazing Bob from Anderson Crystal made the purchase of our new BMW very easy and enjoyable. Im glad bob was the one to help us. I was very pleased with the se Bob from Anderson Crystal made the purchase of our new BMW very easy and enjoyable. Im glad bob was the one to help us. I was very pleased with the service and i'll make sure to recommend you to others. More

Enjoyable Eric Pedersen of Anderson Motors in Crystal Lake made my purchase painless and enjoyable. Dropped off new vehicle after having a fresh detail and even Eric Pedersen of Anderson Motors in Crystal Lake made my purchase painless and enjoyable. Dropped off new vehicle after having a fresh detail and even brought the paperwork to my office to sign. Thank you...and thank you to Rob for doing a great job on the detail. I will be seeing you for my free car washes...This is my second purchase from this dealership. and won't be my last. More

Bob Langenberg is great! My dad and I purchased an Audi from Bob yesterday, and he made everything SO easy for us. Bob made sure we were taken care of the entire time. Very pe My dad and I purchased an Audi from Bob yesterday, and he made everything SO easy for us. Bob made sure we were taken care of the entire time. Very personable, helpful, and genuine. We will definetely be back in the future. More

Good Experience Irv is an easy going guy that you can talk to about a car. We bought a car for our daughter and he was extremely helpful. This was a good experience Irv is an easy going guy that you can talk to about a car. We bought a car for our daughter and he was extremely helpful. This was a good experience for a big purchase. He made sure we were taken care of through the process. More

Great Experience with Eric! Used car buying can be the worst-- but it was a great experience! Eric Pedersen made the purchase painless. He was polite, honest, fair and not pushy! Used car buying can be the worst-- but it was a great experience! Eric Pedersen made the purchase painless. He was polite, honest, fair and not pushy! WE truly appreciated his approach. The dealership went out of their way to be sure the car was up to our expectation upon leaving the dealership. I would highly recommend Eric as well as this place overall! More

Best Car Buying Experience Ever Was purchasing my very first BMW for my 50th birthday and was assigned Irv Robinson to work with me in terms of finding the right car and specific fea Was purchasing my very first BMW for my 50th birthday and was assigned Irv Robinson to work with me in terms of finding the right car and specific features I was looking for. Irv was very helpful, VERY knowledgable and very patient with me as we worked through the different functions of the BMW I was interested in. I really apprciated his honesty and no pressure approach to closing the deal. He even made the test drive very enjoyable with his great sense of humor. I learned so much from him in a very short time. He also went out of his way to check in with me one week after my purchase to make sure things were going well and if I had any further questions regarding my new BMW. I will always buy my new cars going forward from Irv. He is the go to guy! We love you Irv! Laura & Cheryl More

Irv Robinson My husband and I purchased a new BMW and picked it up in Germany about a month ago. It has always been a pleasure working with Irv. He has made mine a My husband and I purchased a new BMW and picked it up in Germany about a month ago. It has always been a pleasure working with Irv. He has made mine and my husbands sales experience the very best and quite easy. Any time I ever had a concern or question on our orders, Irv has always found the time and makes the effort to contact us back in a timely fashion as well as answers all our questions. It has been an absolute pleasure to work with Irv on this purchase and he is the BEST salesman ever! Irv is amazingly knowledgeable about European Delivery, he knows all the ins and outs of the programs. We have known Irv for 7 years and no matter where he works we follow! This is our first purchase from BMW of Crystal Lake and Irv made the transition very easy. I will always look for Irv for any future purchases no matter what and refer him to anyone I know who is looking to purchase a car. He is an excellent salesperson and above all human being. He has always made it easy to do any deal. Irv you are amazing, thank you so much, you are the best!!! More

Genuine kindness and service I experienced sincere willingness to help me find the right vehicle. Everyone was friendly and knowledgable. At no time was I pressured to make a d I experienced sincere willingness to help me find the right vehicle. Everyone was friendly and knowledgable. At no time was I pressured to make a decision, everyone was patient with me, and I really appreciated it! More