BMW of Crystal Lake

Best bmw dealer Mike Zimmerman was the best. From day one he came up to us and treated us with respect never once judged us. He by far went way way over and above to Mike Zimmerman was the best. From day one he came up to us and treated us with respect never once judged us. He by far went way way over and above to take care of us. When it's time to buy a car there is no one else to go see but Mike. He has even helped us with getting all this electronic stuff figured out after the sale. I have purchased cars at other dealers and after the sale they don't care anymore. Mike has always been there to help he is the best salesman ever. More

Excellent to work with I just purchased a BMW from BMW of Crystal Lake and it was a pleasant experience. oUr salesperson was knowledgeable and extremely helpful. tHe locatio I just purchased a BMW from BMW of Crystal Lake and it was a pleasant experience. oUr salesperson was knowledgeable and extremely helpful. tHe location of the dealership is convenient and very accessible. More

No Hassel Shopping I had been to a couple of other dealers and got no where in a hurry. Went into BMW of Crystal Lake and in less than five minutes they agreed with wha I had been to a couple of other dealers and got no where in a hurry. Went into BMW of Crystal Lake and in less than five minutes they agreed with what I wanted and we started the paperwork. I worked with Tim Conlon, Sales Mgr and Bob Langenberg, Salesman both were excellent. I would highly recommend working with them. My first BMW; so I have already stopped by service asking questions and they too are excellent. Can't say enough good about them. More

Good experience No pressure car buying experience. Excited about free car washes. Very good car quality in and out. We will be back there again. Thanks again for No pressure car buying experience. Excited about free car washes. Very good car quality in and out. We will be back there again. Thanks again for you're help. More

Excellent customer service!! My husband and I just signed a lease on our 2015 BMW 320i with Bob L, and the experience was excellent. Bob L worked hard to make sure we secured the My husband and I just signed a lease on our 2015 BMW 320i with Bob L, and the experience was excellent. Bob L worked hard to make sure we secured the best deal and really made the entire process go smoothly & quickly. We highly recommend both BMW of Crystal Lake and working with Bob L!!! More

2005 BMW 6 series. I was in the market for a BMW 6 series convertible. My husband had stopped in there to look at one and he was greeted by Bob L. Bob was very helpful a I was in the market for a BMW 6 series convertible. My husband had stopped in there to look at one and he was greeted by Bob L. Bob was very helpful and my husband explained what we were looking for. They did not have it at the time but Bob assured my husband that he would call if something came in. He did and we went to look and with a great deal of help from Bob, I ended up purchasing the same day. We were in a big hurry because we had somewhere we had to be ( Cubs were playing their first playoff game :) , and Bob and his team went to work and got us the deal in record time. I would highly recommend Bob and the team at Anderson BMW. Bob was great! More

Nice and Helpful I worked with Bob L after finding a used car at his dealership posted on-line. Bob was very nice and easy to work with, no pressure seemed genuinely i I worked with Bob L after finding a used car at his dealership posted on-line. Bob was very nice and easy to work with, no pressure seemed genuinely interested in making sure we felt comfortable with the car we were interested in. In Fact, everyone there seemed very patient and eager to help from there awesome mechanic who would check on every issue we thought there might be with the car to Lindsay their finance person to of course, Bob L who made sure we were confident in the quality of the used car we were purchasing. More

Fantastic Service I bought a used Toyota Corolla from here and this place was by far the best dealership I have been to in my months of searching. Fantastic customer se I bought a used Toyota Corolla from here and this place was by far the best dealership I have been to in my months of searching. Fantastic customer service, and the dealers get really down to Earth with you as well. The employee who assisted me in the car buying process was hilarious, and it was fun to be in a dealership without a bunch of sharks just looking to scrape a few bucks off of you. Highly recommend this dealership for anyone looking to buy a used car, or a brand spankin' new BMW or Mazda. More

Above and Beyond I bought a used BMW and Mike Zimmerman was my Client Advisor. Mike went above and far beyond any customer service experience I have ever had when purc I bought a used BMW and Mike Zimmerman was my Client Advisor. Mike went above and far beyond any customer service experience I have ever had when purchasing a car previously . Mike came to my place of work and picked up my car for a minor scratch that needed to repaired, left me a curtsey car and returned my car back to me the next day at my place of work. He ensured that my Bluetooth was working correctly and making sure my new matts matched my car perfectly. This service was the best… I cannot recommend MIKE ZIMMERMAN enough… if you want your car buying experience to meet your expectation, then go and see Mike. You will not be sorry, I assure you.. More

overall great experience we came in relatively late, but they never made us feel any less of a priority. really nice people. quick and efficient. made buying a car easy. would we came in relatively late, but they never made us feel any less of a priority. really nice people. quick and efficient. made buying a car easy. would definitely recommend this dealership. More